Overall Ratings & Reviews Comfort Inn Matthews - Charlotte

Found a pair of socks and a plastic cup under chair in corner black long hairs multiple places throughout room a/c wouldn’t get to temperature was constantly running didn’t want a frozen room just at 72 seemed to be pushing the unit to its limits. Staff was great and allowed an hour early check in. Thank you. First time in area.

Comfortable beds

Close to many shops

We were greeted by friendly staff and our room was neatly organized and clean.

It’s an older property in a great location. Comfortable rooms and really great staff. Breakfast bar was meh! Coffee was about the worst I’ve had in… well…forever. Better coffee moves that rating up an extra star for sure.

This place needs major renovation. Horrible state. Staff is very friendly.

Nice property

The hotel is convenient and nice especially with everything around it. I just felt bad because I got checked in early and the cleaning lady hadn’t even cleaned the room yet from the previous tenants. So she had to clean around me and I tried to not be in her way.

As expected, it’s a little old, needs a facelift

Comfortable, friendly staff. Convenient to eateries and shopping. Need to get Netflix, Amazon TV apps. Cable TV is obsolete and very limited options

Nice large roons Good breakfast with continual atocking up until 9pm Quick check in/out process

It was good

The hotel is a bit in need of a remodel because it has a stinch in the hallways and room. Otherwise, cleanliness was decent. Had pieces of hair in the bathroom floor.

The staff was very helpful and friendly. The building seems old, but well kept. Breakfast was very good with several types of options.

Very nice hotel!!

I thought the rooms felt humid with a foul odor. I was disappointed with the breakfast. Not a place for me. I will pay more for something a little better next time.

Good stay for the price!

Thought the Bathroom could have been a little tidier and room was a bit stuffy with the old carpet smell. Location was great for our visit purposes very close to shopping, dining and price point is reasonable. Overall I would likely use again but those concerns would be very helpful if they were/are addressed.

Nice

Great staff, convenience of free breakfast.