AVOID THIS HOTEL. First day arrive in Amsterdam, When checked in to this hotel, they informing their reservation system error and cannot locate my reservation which was made days before arrival, and the room is fully booked (but I saw a girl checking it after me and get a room), they move me to another BW Hotel in Wyhndam (which is its location is not the best for the first timer in Amsterdam) and promised we can move back to this hotel the day after. On Second day we request a room back in this hotel and they gave us, a smelly room on the basement, and with a very Rude answer that the only room can be given. a Very very disappointing experience, This hotel really ruining my holiday in Amsterdam.