Overall Ratings & Reviews JW Marriott® Las Vegas The Resort at Summerlin

Excellent staff, friendly and helpful. Great location away from strip. Great pool and large garden area with rabbits and ducks wandering around.

The staff was helpful and took the time to address my concerns. Thank you

Location of property is central for shopping, dining, sightseeing, and there is a lot to do on the property itself.

The entire stay was great! Would have loved more roulette tables in the casino lol. We didn’t enjoy the cabana as it had black widows in the cabinet below the tv. We requested some help and were dismissed. We finally spoke to a manager and she also informed us that she couldn’t do anything for us and that she understood. Which made us feel as though she wanted us to go away. Outside of that, all else was great.

Great experience

Beautiful property and beautiful rooms

My stay was amazing, the hotel staff met me and my spouses every need throughout our stay.

My sister got married there and everything was just fabulous and convenient. I thoroughly enjoyed my stay.

In our second night nobody came to clean our room and when i told the front desk she only said "apologize" and thats all

Love it will be back

The Resort was the best we have stayed in. All the amenities and how friendly the staff was and the food in the restaurants… all exemplary. The spa was amazing and the grounds and landscaping were so perfect. Highly recommended.

We absolutely loved staying on this property. I had been here two years prior with family and returned for a trip with my partner. The staff is phenomenal, the rooms are comfortable, beautiful, and well furnished. The property itself is gorgeous, conveniently located, and so relaxing. I will always stay here when coming to the Vegas area.

The room was nice, and the staff were helpful. We didn't find out until we arrived that the spa was closed during our entire stay. Since this property is off strip, that was quite an inconvenience, and we ended up not getting to enjoy any spa treatments during our vacation.

Such an amazing stay. So glad we picked it.

Customer service was absolutely terrible and the spa is a complete disaster

Loved it! Great location, friendly staff, rooms are amazing, and convenient dining options.

Hotel was excellent and Valet staff was best I have ever meet

Relaxing beautiful landscaping. Big yet quiet and serene. Rooms are spacious. Liked the span of the two towers. It was sold out, yet quiet and peaceful. Great staff.

Best place I've ever stayed. The rooms are amazing. The food was delicious, even at the pool. Staff were all.amazing. The only thing I didn't like was the smoking in the casinos. I could smell in my hair..

Pros:Valet staff was top tier! View from room was breathtaking and the bathroom was enormous and felt so luxurious!! Cons: Hard to get a hold of the front desk for issues, resort fee expensive and non-refundable even though I didn’t use any of the amenities. Wanted to get a massage at the spa but the prices were outrageous!!