Front desk staff was very friendly and professional. Love the convenience and easy on, easy off the highway location with privacy and no road noise, great hotel for pets and pet areas for walking and potting, and room was spacious plus had kitchen area which was also a nice bonus. Also great that they provide free cold sodas when you check in which feels very welcoming!
One issue this time was security latch on room door (not dead bolt) wasn’t working and got jammed when we tried using it so had to leave this unlatched at night which wasn’t ideal. The hotel is also older and although the rooms and hallway are in the process of renovation, we don’t see much progress over the past few months beyond just a wallpaper upgrade. Overall we do love staying here though - it’s a great value and feels very safe for us and our pets - but it will be good when they finish the updates to make things look better than just average in terms of the property and interior spaces.