Overall Ratings & Reviews Best Western Plus Banff International Lodge

Good hotel! Would book again

rude front desk lady representative. No parking at all.

The parking wasn't the best for my truck. Other than that i would highly recommend. The staff are so nice, friendly and accommodating.

The place is small but very convenient and short walk to town and trails and sites of interest in Banff. The breakfast were great way to start the day.

Of all the best western we have stayed at in the past, this one was not up to the their standards. For the same price I could have gotten much better place to stay

Good place, very clean. But, the front desk should be more kindly. They don’t care about you. Just doing they’re jobs

I requested a crib ahead of time and never received one or was even contacted about it. Other than that, it was a fine experience.

Everything is good here

We loved the 3 bed option, and the wooden ceilings. The rooms were clean and spacious

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It was in the mountains

Great stay. Clea

Wonderful

breakfast room way too small

Service was prompt a quick. Pool and hot tub was nice.

Would use this facility again

First time trying this property in Banff and was pleasantly surprised as it was nicely renovated. Of course you can feel the Vapor when you enter the floors due to the hot tub or pool. But that wasn’t a big deal. The great aspect was the beds were firm like I like it. The room had glassware style crystal which felt like a nice touch over paper cups. The shower was great, amenities were good, the room was clean. Ample amount of pillows. Single seat sofa to place items on for the next day. I usually like to stay at the peaks but this place has made it worthwhile for me to change to stay here in future, will visit again soon.

Near downtown

Nice and comfortable

During checkin the stuff was rude to me while she apologized for the other customers and even gave them water bottle she was extremely cold towards me. There was a spiderweb in the room and the carpet was not clean, we found lots of dirt in the swimming pool and we decided not to use it.