I got there at 4pm, which was check in, my room wasn't ready so I asked that they text me when it was. They didn't. I came back an hour later and they let me in. The bathroom soap was empty, there was black hair all over our bathroom, the tv cable needed to be updated and kept turning off. Then the next morning when we all took showers there was hair all over our towels. Very disappointed after a very long travel day.

This property is not worth the money , everything is old

Very clean and staff was nice

Only one elevator, painful wait times. Overall decent for a one night stop over.

We stayed one night at the hotel, the hotel was very clean, rooms were nice and beds comfy. It was very affordable, pool and hot tub clean. Friendly staff too.

Wonderful room and staff. Would stay again in the future.

clean hotel and great amenities with really nice and helpful staff. good location and secure parking lot. highly recommend.

This property is very outdated! The restaurant patio, pool and hot tub need a refresh. The waterslide had an extremely strong chlorine smell that burned our eyes so couldn’t use it.

We loved our stay here, and will be going back for sure!

A+++++. Kids loved the water slide!

Na

Had extended stay. Staff did not clean room upon request.

The location of the hotel was perfect, easy to get in and out; We booked a 2-beds room, everything was great except the size of the fridge. Considering it’s a 2 beds room, we were expecting a midsized fridge that can at least store couples of 2L drinks, yogurt cups and milk; some regular sized containers and packs of fruits and cheeses. We were attending the SwimBC Summer Provincial meets, with a quiet tight schedule, we didn’t have much time to eat out , especially after the late Final at night. So we ended up freeze the bottles of water and stored most of the food in the cooler. Other than that we were satisfied with the stay.

Very good hotel

...

Great location, clean room, comfortable bed and sheets. The Japanese restaurant is a high light for the breakfast and dinner.

Comfortable place

Close to everything

Location was great Rooms were clean Staff was friendly

Clean room, comfortable bed, recently renovated hotel rooms. We got a kitchenette suite with one bedroom and it was at an affordable price. Would definitely stay again.