7.6
Pleasant
From 1,002 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.8

Service and Facilites

8.2

Traveler Reviews Hotel Fenix

Number of reviews per page
20
40
Top reviews
Gerardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay at downtown
vidal
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upgrade the room's that's it
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good size room, friendly staff, great buffet on second floor , clean place
Timothy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Adequate for a budget friendly accomodation. Nothing special but nothing bad. The front desk staff was extremely helpful and always pleasant. The bell hop man was friendly and conversational. I like my room cold and thankfully at night, the air conditioning made it happen. Parking was super easy and provided by the hotel below the building. Everything was safe and best of all, no all-night loud noises even though I stayed in a room on the busy street side.
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Jesus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was super clean and family friendly. Great customer service every question i had they answered will be returning!
Ramon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and quiet
Ana Lissa P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel looks nice,classic but need fixing. I really love that you can see the Cathedral from the room balcony. The only downside is toilet doesn’t flash good and always have a problem.
Rosa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Personal muy amables muy Buena atencion
Jose Manuel Garcia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful place to stay and housekeeping very friendly, Planning to comeback soon,
Juan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel with much history
Ricardo
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Muchos jóvenes jugando pelota en el pasillo
Maria Gabriela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel itself is in a convenient location to walk around the downtown area. The room we stayed lacked lighting and electrical outlets and bathroom was small.
Marivel
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Booked the room for 3 ppl- 2 adults and a minor - breakfast included was limited and had to pay for the minor’s breakfast
julio
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel is to old the staff is really nice but the hotel is old the beds are old everything inside is old they need to buy new beds
Jose
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

spacious room. close to everything
Timothy
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel is in a great location but the condition has seen better days.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great for budget a little loud mornings m-f people workout in the park with loud music. The surrounding areas food places opened too late for me at 12. The property staff is very attentive to the needs of the guests.
Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent location.
Mario
icon-Family
Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Un lugar muy céntrico que tiene muchos lugares para salir, comer, etc
Juan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Outstanding staff; they are hotel's best asser. Great location, safe, near cathedral. My only recommendation is to ensure wifi efficiency in the rooms.
Number of reviews per page
20
40