Found everyone was good but the valet parking staff very unfriendly during check-in. Different staff during checkout was seamless and professional.

Central location, beautiful, spacious rooms!

This place was amazing to stay in. So clean and the staff were so helpful! We had a beautiful suite overlooking the falls. It was for a birthday surprise. Everyone was so kind and friendly. Thanks for a wonderful time we will be back!

Staff was not nice at all.

So good

Always a pleasure staying at sheraton from the view to the comfy bed and furniture!me and my family always enjoy our stay!

The location is excellent, near a lot of good stuff.

Super helpful and friendly staff. Great location. Very clean and modern hotel.

The place is beautiful Staff is , lovely.But the park, it has not secure

No complaints!

They change 50 dollars a day for parking, unbelievable!!!

Everything was great besides the room not having No a/c. They wouldn’t switch our room and we had to sleep with balcony door open all night. We were there in April 2026

Stayed here recently and unfortunately the experience didn’t match expectations. We arrived late around 3am and were given two rooms… one directly beside the elevator with constant noise, and the other had a toilet making loud sounds throughout the night. Between the two rooms, neither of us were able to get proper sleep. We raised the issue with the hotel in the morning and were advised to contact Expedia, which didn’t feel like much ownership on the hotel’s side. The location is great and the property itself has potential, but room quality and noise control need serious attention. After a long day of travel, a good night’s sleep is the bare minimum… and unfortunately that wasn’t the case here.

Everything was nice! Great location.

Check-in was a long process. Very slow moving line, long convoluted process. given a room right near elevator which was very loud

Rooms were updated and clean. Parking is minimum $50 down the street in a parkade so be aware and add that to your grand total as it makes a huge difference price wise. We were woken up by people talking and running down the hallways early in the morning, and cleaning staff, regardless of check out being at 11am which was pretty disappointing as we got in very late and really wanted to sleep in.

I was really impressed with the hotel. Helpful and very friendly staff. The room was beautiful with an amazing view. I will definitely come back! It made my boyfriend’s birthday great! Thank you!

Clean and spacious room, great location, helpful staff.

We enjoyed our stay. Our room was lovely and they accommodated our request for room location and extra pillows. The staff throughout were really nice and accommodating, especially when we had checked out and I had to go back to the room when I realized I had left something behind. The cookies at check in are a nice touch as is the option to do mobile check in. Although that needs be more visible. We had added on breakfast to our stay which we wouldn’t do again. It was below what we thought the standards of this hotel should be. Our first breakfast - items where cold and the quality just wasn’t there. We’ve had better breakfast included at lower end hotels. Our second breakfast was slightly better but not much. Do the price, I expect way better and more options.

Nice clean place. Very close to everything. View from room was amazing staff was friendly.