Extremely helpful lady (Ina) at reception. Room excellent, ample parking, near Brands Hatch circuit.

Really comfortable rooms, lovely spa facilities but exceptional service from staff the stand out reason why we will come again another time

Room could do with a little extra upkeep. Staff in the hotel were excellent. Spa area is small but perfectly functional. Pool was lovely and warm.

Lovely, friendly staff, great room and excellent breakfast

Parking was perfect the room was spacious and the spa was so quiet and peaceful

All around great experience

Staff members very helpful, Food very good,SPA centre very clean.

Welcoming hotel Great food Quiet nights sleep Easy access to M25

Front of house amazing, food excellent and room stunning. Definitely returning

H

What made my stay enjoyable was the Absolutely LOVELY Staff who work there. The hotel is badly in need of a complete refurbishment. It is tired and old fashioned. The breakfast was lovely. Another sausage would have been good.

Room far too hot you couldn't turn down the radiator as the control was broken. Radiator too hot to touch. So bad nights sleep. Hairdryer blew up when I went to use.

Had a lovely stay and dinner was great would recommend

We have stayed at the Hotel before and it is dog friendly and very convenient for the Channel Tunnel. The staff are very friendly and the rooms for pets are comfortable.

Staff and facilities were perfect

Spa and gym good. Mattress too soft. Breakfast wasn’t included in the room price and is very overpriced,

Very friendly, carried Suitcases, very clean, comfortable with a lovely view.

Room was adequate. Was expecting a little more for the money. Had bed and breakfast, I arrived at breakfast about half hour before the finishing time. As there were no tables had to sit in the lounge area. Order was taken, had to walk back and forth just to get milk for tea, then had to ask for butter. Only asked for scrambled egg and bacon and it took ages and didn’t want it by the time it came

Thoroughly enjoyed my 24 hours here, every staff member was super friendly and helpful.. I came very unprepared forgetting my toothbrush & phone charger but they had both covered with a smile.. was really impressed with the food (3 ladies all really enjoyed our meals), spa was nice with pool, steam, sauna and jacuzzi / hydro pool. It’s all a little dated overall but you can use it for the rest of the day even after you check out! Rooms came with irons (always a bonus), tea / coffee & biscuits, the bed was really comfy. I thought the stay was really good value for money… loved it!

Great hotel and good price