I stayed at this hotel in January 2026. The room I was allocated had a double bed, desk and 2 chairs (i.e. it was spacious). There was a separate bathroom and a walk-in wardrobe. The room was clean and comfortable with an efficient AC. Whilst is it some way from the nearest metro (at least 30mins walk) there is a bus stop nearby. There are of course taxis and Ubers available. The staff are very friendly. The hotel has a small bar and a restaurant. However, there is a courtyard which is popular for dining or just having a drink. The hotel was kind enough to store one of my bags whilst I explored Chile (saved having to carry 2 bags around) until I got back to the hotel. Thank you.

Excellent location in Vitacura, in a very safe neighborhood. The rooms were spacious, clean, beds were comfortable and the staff was super friendly. Can very much recommend this place if you’re looking for an upscale stay in Santiago.

Delightful staff, very accommodating. Rooms are very nice.

The rooms were incredible, especially the morning view of the mountains as the sun rose. Buffet breakfast was really veggie friendly and had tons of options, plus the gym is a good enough size and has enough equipment not to get too busy. Mei on reception really helped us and spoke great English when our Spanish failed us! Really enjoyed our stay, the perfect place to visit after 12 months of staying in hostels and tents!

I liked the spacious and quiet room, almost fully equipped, just missing an electric kettle and / or a coffee machine. Breakfast was good. The gym is regular, and didn't like it is within the parking lot of the hotel building.