The flat we stayed in was a 4th floor walk-up. It would be better if we knew that before hand. Second, the flat has some clear maintenance needs: a shower water temp knob fell off mid shower, the window in the living room is quite old and the lock latch was broken, and the doors to the bedroom and closet need to be oiled. The bed is old and way to soft, and the safe is poorly positioned at the bottom of the closet, which was about 8” from the bed…very difficult to get to.

Absolutely loved it! Clean, lots of space & great location!

The location is great and certainly unbeatable. Accessing the apartment was straight forward with the instructions that were sent. However, it would’ve been nice to know that it was a second floor apartment with no elevator. AC worked great. Windows seemed to be falling apart, sofa didn’t seem too clean, not did the living room rug. The staff I contacted through email was non-communicative, but responsive: they didn’t answer but did what I asked on two occasions that I wrote. All in all, nice place to stay, just don’t expect new and clean furnishing, and certainly don’t bring bags you don’t want to carry up a few flights of stairs.

Amazing location in the heart of Mayfair London. Very friendly staff. As other reviews have stated there is no elevator so be prepared to lift your bags up the stairs (we were up 5 floors). The room was in ok shape and is ready for some repairs and updates (e.g tired couch, paint, bath fixtures).

Amazing location, one room was extremely quick, the other one a bit loud as it faced the road, not a big deal for us. The only downside no elevator, otherwise. We loved it.

Spacious, very comfortable, bright and airy, but a little dated. Perfect location, but be prepared to climb stairs. Overall, great experience, will stay again.

The staff was wonderful. They were more than helpful. The 2 bed loft was wonderful as was the location. I wish I could have stayed longer.

No. 5 Maddox Street is conveniently located. The staff were very attentive to all our needs. The property is comfortable and well-maintained. The only negative I would say is that there is no lift. We definitely got our cardio in after walking up to 5! If that's not a problem for you, definitely book this lovely apartment hotel.

Definitely staying there again

Great location and very spacious and comfortably apartment. Outside area was a bit noisy but to be expected given central location. Could be a bit better signposted.

Very wonderful

Great location and space for overnight work requirement.

Absolutely loved this property Ashame we didn’t stay for longer

Lovely apartment, extremely close to shopping and theatres.

Very nice apartment very clean and cloths to a lot of places. Staff very nice and helpful

Beautiful apartment. Quiet despite being off a busy shopping street. Be mindful there are no lifts.

The staff was never nice and helpful with everything

Fantastic stay in a great location. I’m often in London for meetings and get bored of standard business hotels - this was a breath of fresh air. Great comms from the team too. Perfect for a multi-night stay, right in the heart of Oxford Street.

Perfect little cozy apartment

Good apartment just off Regent Street. The only issue is that the apartments are on 5 floors and there is no lift. Great for shopping and eating out in Central London