Overall Ratings & Reviews Hampton Inn and Suites Columbus-Downtown

Great

The hotel took an additional $100 out of my account 2 days later. No reason given. Horrible communication and no resolve

All was within walking distance. The breakfast area is great, spacious and tables arranged for privacy within our group not so cafeteria like.

The pool hours 5am-11pm is amazing because everyone gets a chance to swim and see the town. The front desk was helpful and Clifford was an absolute charm and gave us the best dining options. The maintenance guy gave us a charging block to borrow since 2 of the outlets for USB were not working.

I stayed with friends to celebrate her birthday. It was so much fun! Would stay again.

Location was great! Very convenient. Room was spacious and clean. The staff were friendly. It was sort of hard to hear/understand the person checking us in but that wasn't a big deal. They were nice and got us checked in quickly. Parking was horrible. There isn't really a place to pull of and drop off anything. Where you can pull off is the valet area. Nowhere to park unless you valet. I am parking my own car for $42, thanks.I guess that is just what a large downtown area is like when it comes to street parking. I had to play games with the parking spaces on the street (three hours max parking in a single spot) and then set an alarm to remember to pay in the morning when they start charging again for street parking. Other than parking is was great. Venting is over. I feel better. I hate to pay to park.

Was convenient for graduation which was at the convention center.

good

I love how close this property was to the convention center. The staff was friendly and the breakfast was good.

I appreciated how close it was to the convention center, and easy acess to nearby night life.

Loved all of it!! It was great

Great service!

Clifford at the front desk was amazing! So friendly and welcoming - made our overnight stay pleasant!

Easy access to everything downtown.

When I arrived at the hotel I learned about a $42 parking fee that I wasn't made aware of prior to booking through this site online. I booked 2 rooms and requested they be adjoining with a crib in one. Upon checking in, the hotel informed me that online requests aren't passed on to them and the 2 rooms were on different floors. Accommodations were made to get the rooms on the same floor but I given a cheaper room the hotel was unable to give me the difference for. I probably won't book through this site again.

🅿️ was not good and valet was far too expensive considering I did park overnight 1 block away for 1/2 the valet cost. But the hotel was nice, there's no way you could have decreased the noise from outside. . . The gym could use an update. . .but everything else was a 5/5!

The thing that set this property apart was the incredible staff! From the valets to the front desk staff, everyone was polite, kind, and respectful at every turn. They even went so far as to text and check on us and our experience after checking in and asking if we let them know if there was anything they could do, making sure we had an open channel of communication for anything during our entire stay. We didn’t realize we arrived about 20 min early and they were incredible about it! Also, being a disabled vet, they were incredibly thoughtful and helpful at every turn, managing to stay very respectful in every way. The corner room was very well maintained and laid out with a really nice view on both sides.

It was a amazing trip very nice hotel

Good experience

The beds were very comfortable, soft sheets and the complimentary breakfast was very good.