The hotel is well located and close to serviced areas. The rooms are spacious but require a face lift and some further amenities like a coffee machine. The mattress are very soft and feel consumed. Aside from that, the breakfast and facilities are very good and staff is friendly.

Clean room, excellent staff, very good morning breakfast, beautiful pool and excersize fascilities.

Staff were courteous and polite but a bit too aloof

Helpful and friendly staff

Great location, friendly staff

Normal

Thanks for the nice hospitality

Very bad

The staff were, in the main, excellent and attentive. They were polite and helpful

Staff was quite friendly and very helpful! The hotel was clean, beautifully decorated for the holidays and warm. Valet parking was great and the location is superb!

While the quality of room is not the best we've experienced, thir service is amazing. Tha staff are so friendly and nice.

I always book in this hotel. It is a very good option considering the price, service, and location. It is near the top attractions of the city, easy to reach, and walkable from the main street of Zaituna and from Clemanceau/Hamra side. The breakfast is very fresh and has good varieties. The staff is very friendly and helpful; they usually offer me an upgrade when possible. I recommend it.

Hotel staff very helpful & fluent in English, clean and well maintained. Location is excellent with several restaurants and shops within walking distance, central to everything. Excellent option for people new to Beirut or those familiar with the city.

Room was clean, spacious and well appointed. The mattress was a little tired but overall, cannot fault the location, staff, cleanliness or overall ambience of this hotel. Recommend. The staff are terrific and very helpful. I’ve stayed several times now and can say it’s a reliable place.

Room was clean and staff were pleasant.

The staff was amazing. They were so helpful and friendly and went above and beyond at every turn!

Old over used furniture, very small room not great hygiene And also lots of mosquito inside the room And they way they asked me to leave sharp 12 pm wasnt polite nor professional Will not do it again

was great

The staff are very friendly and professional, the location is great, the room was clean and they have everything you need. The only issue that prevented me from giving them 5 stars is the condition of the room. It looks a bit old, but overall I love this hotel.

Easy access to the bay