Overall Ratings & Reviews Castletroy Park Hotel

Food very poor, breakfast in particular was most disappointing. The drinks were good. They have a really stupid system for breakfast where the bread for toasting (there’s a pastry but no croissants or anything like that!) is in the corner of the buffet so you have to almost rejoin the queue and block the area to get your bread toasted. That was very poor planning. In the bathroom they have a sign about think of the future in using less water. But the tap dripped non-stop! They ask you to open the window to air the room. We tried but there was no catch on it. We asked a chambermaid to help and she apologised that it couldn’t be opened! It was boiling so we had to put on the air con. This worked well but when you can open a window it’s obviously easier and better for the environment. The chicken stir fry was given the thumbs up. The fish and chips is best avoided. Very expensive stay but if you can get it without breakfast do, it’s so disappointing. Oh, good Elemis toiletries. But the suites are in need of some TLC: scuffed wood, stains on the carpet. The communal areas are very plush however.

Tragically there was major construction going on under our room beginning at 7:30am when I brought it to the front desk and manager they apologized but no alternative room, explanation or even a discount was offered. Honestly I would have checked out and gone somewhere else. I understand sometimes construction and maintenance can be out of your control but even moving our room would have been acceptable. Unfortunately the situation was handled poorly and for that I can’t recommend and for price paid I would expect a higher level experience.

Very friendly staff and nice facilities.

Great hotel and location, will stay again

Stayed here for the night as we has a work night out.. very pleasent staff as always

Good stay nice hotel with friendly staff.

Lovely place Dinner was a disaster food just ok just and service just ok and waited 45 minutes to pay the bill on my own sent family back to the room

Wonderful hotel - arrived late and left early so didn’t see much besides room, lobby and breakfast. Although I did use the free self-service laundry which was appreciated (need to walk across street to buy detergent). Room is a little tight for 4 adults & luggage it very clean and comfortable. Breakfast was average.

Terrible experience here. Shower head popped off and nearly hit my daughter when she first tried the shower and had to change rooms as no maintenance staff after 5pm to fix. Hotel was full of teenage soccer teams going around in gangs and ruining any chance of having a nice swim in leisure centre. Fire alarm went off at midnight for 10 mins waking everyone up. Tried to have shower the next morning at 7am and no hot water, person at reception said nothing could be done.

Hotel was nice and very well appointed but some distance from the city centre. Good parking but not to do around the hotel.

Beautiful place, nice breakfast, friendly staff

Beautiful and charming, excellent dining, clean and comfortable rooms, very hot sauna and steam room.

The check in and check out process was very smooth and it is located in a decent area, but that's where the good things I can say about this hotel end. They did not do a very thorough check of our room, because the sink was not draining and one of the lights intensly flickered when the power was turned on. The hot tub was also broken so we couldn't use that, but the pool seemed cool. The beds were generally uncomfortable and the sheets were not very soft, rather they were stiff. In spite of our reservation being for three people, they only gave us two sets of towels to use

My family had a wonderful stay. Our room was very clean and spacious, breakfast was lovely. Staff extremely friendly. Only thing I would say is the showers in female changing rooms in the swimming pool should have shower gel in the containers in the cubicles

Plenty of dining options close by. On site restaurant was very good, but also very busy. Staff was very friendly and helpful.

All great Glad i found it And they recommend a great place to drink downtown, the Locke Bar. It as just what we wanted

It was clean

Nice hotel, the room was comfy and the staff were very friendly.

The staff were very kind

Great