Overall Ratings & Reviews SENS Hotel

My room needed some renovations. Peeling paint in the bathroom and just overall not polished. Air conditioner was really loud and startled me out of my sleep when it turned on and off. Location is good, not by the hustle and bustle. The Italian restaurant downstairs is good. Nice and helpful staff.

Recently stayed here for 5 nights, and really enjoyed our stay. The staff were very friendly and helpful, the hotel was located very close to a metro station, overall a very nice area! Our room was very spacious, comfortable, and clean. Would stay here again!

The staff is very kind and helpful! The room was beautifully decorated, and the hotel is very well-located. However, the cleaning was poor (I found hair on the floor and walls in the shower, as well as food in the fridge). I also found the room very noisy, with a loud and constant machine operating (it seemed to be the elevator motor, as the room was located beside it).

Staff are friendly and helpful.

Loved the junior sweet; it was spacious and had a great view.

Great location. Very helpful staff. Easy walk to anything you could want.

The staff at Sens Hotel are incredibly kind, welcoming, and attentive. Housekeeping does an exceptional job. Returning to my clean, comfortable room after a long day always felt like a treat. On my most recent trip, a flight cancellation led me to rebook an extra night at Sens. I had been up all night at the airport and contacted the hotel to see if I could check in early. Not only did they accommodate my 9 a.m. arrival, but they were also genuinely sympathetic about the airline chaos. Their compassion and readiness to help meant so much. I always choose Sens when I visit Montreal, and I’ll continue to do so. The rooms are spacious and spotless, and I especially appreciate the absence of carpeting. Such a plus! Highly recommended.

Our 8-night stay at this hotel was disappointing. The website promised a tea maker and coffee maker, but we only got a Nespresso machine. When we asked for a tea maker, staff told us to check back later, only to say none were available. The manager first denied the website’s claim, then, after we showed her the listing, dismissively said to use the Nespresso without a coffee capsule for tea, despite the clear "tea maker" description. Also, the A/C was broken , and the window wouldn’t open, forcing us to switch rooms at midnight on the first night—a major hassle. While some staff were friendly, this didn’t feel like a 4-star hotel. I wouldn’t recommend it or stay again.

The hotel was kept very clean! This area is perfect as it has easy accessibility to restaurants and public transportation. I did not have much trouble navigating the area as everything was so close by. I highly recommend.

Very nice

Quiet and central.

Reception area very helpful!

The hotel staff were excellent. Great location, close to many museums, attractions and restaurants.

We really enjoyed our stay at the SENS Hotel. We were surprised by a free upgrade when we arrived there and were taken care of timely and professionally. Overall a very enjoyable experience. Thank you!~!!

Our experience was not pleasant at all. The bathroom was dirty and the lavatory sink was clogged! Terrible experience specially that there was no on site parking and valet parking doesn't seem to be assuring.

Nice location, easy walk to many areas.

Great place. Great value for money. If I had to complain about something, it would be that the restaurant is not open all day. But given the neighborhood this is really a non issue. Overall great place to stay in Montreal.

Great location and amenities. Staff extremely helpful.

Loved that we did not have carpet. Shower was a bit awkward to operate. Furniture not very comfortable but the bed was! Plenty of space. We’d go here again.

Very safe and quiet part of downtown yet walking distance to all the attractions . Absolutely beautiful , clean and spacious room . Very kind and helpful staff . We love this hotel and it will be our first choice next time as well . Thank you