The pool had a beetle in it. The bathtub was quite dirty. They had a power outage for 6 hours one day. Elevator seemed like it might break down any second. You get what you pay for. Phone didn’t work to call front desk, tried phoning front desk with my cell and no one answers.

Parking was great and well monitored. Rooms were clean, staff were friendly Very close to west Edmonton mall.

No breakfast as it was under construction..disappointed no alternative for was offered.

The property is dated and you can tell. They were doing renovations during our stay, on all the rooms surrounding our room. Staff was fairly nice, be one staff didn’t know which rooms were being renovated which I could not believe. At night, there’s a security guard watching the front door, good that security is present but also gives sense of insecurity on area on why a security guard is needed, unlike other hotels in other areas. The parking lot is a bit dark. Overall, the day is just satisfactory but would not recommend staying here if have other choice.

The room provided was a life-safety hazard. There was no window in my bedroom, it was a broom closet. There was pet dander, and fur all over the room. We stayed one night, and checked-out, but were charged for three. Do not book here. Avoid at all costs for safety reasons.

we didn't eat breakfast in the restaurant

This particular room has a kitchenette and it's very conveniently located close to multiple grocery stores that allow you to cook for yourself before venturing off to tour the area

The staff was amazing! I booked for 2 queen beds but was given a room with 1 dou le bed and one pull out bed, so kiesha (the staff members who helped us out, she worked on straightening our the room situation while we went out to meet some family. When we got back, everything was taken care of so we were able to sleep in actually beds. She was very helpful! One thing I did not like was that our room had a broken window handle so we couldn't open it. The rooms were average.

Good

Overall great

Really have not been enjoying the atmosphere here latley being charged for unknown reasons and called to see why and no one has a clue whats happening or what it is your being charged for.

This is our second time staying at this property room was clean staff was nice it was a good stay. I just want to let you know that they are renovating so some floors looks like they are renovating. They clean the room everyday so if you don’t want your room to be cleaned please put the no disturb sign. Overall great stay I will be going back.

Loved the bed and the price was more than reasonable.

The staff seemed to be overwhelmed by multiple check in’s Couldn’t use coffee maker in room as piece was missing, staff seemed to be aware when mentioned Door to room had over an inch gap on side and bottom which let in noise and hallway light Was only able to extend stay online as staff stated to busy Hope when all renovations are complete the hotel will function better

Room was terrible. Not cleaned and got pet hairs on the bed.

So noisy don’t have water no wifi I’m never forever comeback that hotels anymore

Our stay was honestly disappointing. The room never felt properly clean. Basic things like toiletries weren’t provided properly and even the ones that were there looked half-used and got taken away without being replaced. We had to keep calling them for everything, even for simple things like towels because there weren’t enough in the room. It just made the whole experience inconvenient and frustrating.

Had bit of an issue checking in Keisha was very helpful

Room was very dated, but clean. Bed was comfortable. No breakfast included.

Room was good and front desk staff were very helpful, Keisha got us set up right away in a last minute trip