Radisson Hotel & Conference Centre West Edmonton

Explore Radisson Hotel & Conference Centre West Edmonton
7.4
Pleasant
From 2,469 reviews
Cleanliness

7.2

Room Comfort

7.8

Service and Facilites

8.0

Traveler Reviews Radisson Hotel & Conference Centre West Edmonton

Number of reviews per page
20
40
Top reviews
Anand
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are renovated, however there is lots of dust in hallways due to construction, apart from that it's a good place to stay. Quite at night..
Rose
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

the restaurant was expensive, would not stay again just becauae there was not a bteakfast option dor guests, like a continental breakfast and vrry noisy
Jessie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was dated, but clean. I found staff friendly and helpful. Pool could have been a bit cleaner. The on site restaurant is terrible, left very unhappy.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great Breafast menu.
Deep
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very neat and relaxing room with all basic amenities. Service was smooth and hassle-free. Would definitely stay again.
Mykayla
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff at the hotel were fantastic as well as the room it was clean and perfect for what we needed! The restaurant attached to the hotel however was awful. The waitress that was working was quite ignorant and not friendly. As well as the food was not that good I had ordered a mushroom burger when I had opened it there was no mushrooms on it when we told the waitress she took the food to the back and was back a minute later put the food down and said “you clearly were not looking hard enough there’s one right there under the cheese”. So it seemed as though she dug through it to find one even though both me and my husband had looked. The burger tasted like old oil and I didn’t end up eating it. Then she rudely told us that we had to pay regardless which we had no problem doing and never once said we weren’t going to pay for it. We were just saying we didn’t see any mushrooms and that it tasted really bad. Other than that it was a great stay and would definitely stay again!
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Chad Stigen
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean rooms
Dianne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room are clean..staff great. Parking excellent
Rubeena
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and staff is really helpful. Will stay here again😊
Clive
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was pretty worn out and could probably do with refurbishment. The gym definitely needs a refit with very worn equipment and an old water dispenser that was empty for most of my stay. My room was very quiet and the staff were excellent. It was good value for the money.
Michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great value
Doug
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good, friendly staff, shared a laugh at the front desk, excellent food in the resteraunt, very nice establishment.
Athena
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were not properly cleaned, bugs in bathroom, you could hear rats or large mice running in the roof down the hallway.
Gillie
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is based solely on my own experience but wanted to write it to caution others. This was probably the worst stay I ever had at a hotel. We booked this hotel as my partner and I met in 2022 here and had a great experience. I am not sure when it got switched to Radisson - that’s when it went downhill. I booked a suite for me and my family and the minute we walked into the room - we were disgusted and disappointed. The room didn’t smell clean, the floor was dirty and there was white stains all over the ottoman. There was no coffee table in front of the couch and they could only afford one nightstand?? I never seen that before. And the chair for the desk was all broken up where you sit. My bf did not want to stay there so he went downstairs to complain and they moved is to another room. It did smell like it was cleaned but there were stains on the walls and the door frames. A desk that had no chair and still no coffee table. I was told they don’t do coffee tables and yep - only one night stand. My family and I went out and got slippers from dollarama because we didn’t want to be walking in our bare feet. The hallways and stairwell also smell funky and I just didn’t feel comfortable and glad to have only stayed one night. I will never book here again and frankly, I wish they would’ve compensated us for the dirty room and stains. It doesn’t take much to make these types of touch ups to make your hotel rating go up.
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Dayle
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Per friendly but when booking through 3rd party you cant tell them you have a dog. Plus they say dont worry just tell the front desk when you check in. Which doesnt let the hotel know in advance to accommodate us. Took 1 hr to get a room figure out. Plus when walking my dog around hotel, there was dog poop everywhere. I know its the owners responsibility but the gotel should manage it better. There was no cleaning staff available so many people were annoyed that their rooms were not cleaned and dirty towels were not changed. My son was one of those people who stayed in the gotel for 3 nights and no room service at all the entire stay. Management needs to do better at his hotel. Would not recommend.
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Mary Christine
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good
Chad Stigen
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

clean
Colleen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Swimming pool is kinda cold
Lyla
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is dated but it was obvious that some parts of our room had been renovated somewhat recently. We had an issue with the bed not being correctly situated on the bed frame so the sharp metal arms of the frame were sticking out from one side of the bed. This caused an injury to my husband's shin. We easily fixed it ourselves, but it should never have been left like that. I mentioned it to the front desk and they were apologetic but did not make any effort to make it up to us in any way. Otherwise, our room was adequate and clean enough but we would not stay here again. Also, the parking lot is small and very busy.
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Faysal
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Man… for a Radisson, this hotel really said “let’s set expectations low and then go even lower.” The bed? Felt like I was sleeping on a trampoline with trust issues. Every time I moved, it moved back… aggressively. The pillows? I’ve seen thicker slices of deli meat. Pretty sure they just folded a napkin and called it a day. No complimentary water either. Like come on… it’s literally $7 for a 35-pack at Costco. That’s enough to hydrate half the hotel. You’re charging $100 a night but acting like water is a luxury add-on. Then I made the mistake of reading reviews… apparently bedbugs are part of the “extended stay experience.” After that, sleep was not even an option. I was lying there like I was in a horror movie waiting for something to crawl. And the toilet paper? Single ply. SINGLE. PLY. I’m pretty sure even prisons are like “nah, that’s too harsh.” Honestly, this hotel made me appreciate every other hotel I’ve ever stayed at. Wish I stayed literally anywhere else, even my car would’ve offered better lumbar support.
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