Newly renovated room was exceptionally comfortable and although renovations underway the stay was very comfortable, staff very welcoming.

Great location!

Really helpful and accomodating staff, and suite was great for a family stay

Lovely and comfy rooms. Great staff. Loved our stay

Didn't eat here or use the pool/hottub.

Everything was great except the breakfast. Poor service when our server was impatient with our party and expressed frustration with our questions about the GF options and did not provide condiments and refills.

Staff was friendly, room was clean and very nice, easy access to vending machine and ice

The staff was wonderful! Very helpful and friendly with suggestions of what to do in town, etc.

Best steam room ever

Outside of the construction going on the stay was great. The staff are extremely friendly and helpful!

Property was undergoing renovation. Our room was on the floor that was newly renovated so it was quite comfortable and clean with new furnishings. The staff was kind and helpful. The gym is small and not been updated. We were on the ski hill most of the day so the renovation work didn’t really affect us. Overall, I think it will be very nice once work is complete.

Good price for the location. An easy 10 minute walk to downtown Banff. Pool and hot tub were clean. Underground parking is tight for a truck

Bit dusty and noisy due to renovation. Lots of people in & out of the hotel. But overall, it was an ok hotel

Everything! Plus we got an upgrade for free!

Great renovated room. Will be awesome once renovations are complete for the entire hotel.

The location is perfect for the skiing shuttles without being overly busy in the morning. The staff is very friendly, accommodating and it’s an easy walk to the center of town.

Modern renovated, spațioase rooms, great pool. Love this hotel!

All excellent

Housekeeping did not know that there is a longer sheet to be used as the bottom sheet …bed was made without covering the mattress cover Had French toast for breakfast…served cold The construction area should be properly sealed Off…hanging two curtains that don’t meet doesn’t work….lots of sawdust in the air. Have stayed here approximately 10 times…. Don’t know if we will be back

Everything was great!