8.8
Very Good
From 1,184 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Chateau Jasper

Number of reviews per page
20
40
Top reviews
Garth
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Air conditioner was very noisy with some sort of vibration.
Mary Ann
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were friendly and the beds comfortable.
Marvin
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The check-in staff was super helpful in getting us a room that was accessible for a mobility-challenged guest. The rooms were very clean. We really have no complaints. The breakfast buffet was not included, but we tried it once. There are better alternatives.
scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was quick and easy. Our room was clean and well appointed. The bathroom was updated wit a walk in shower and granite sink counter. The bed was comfortable and we slept well. Would book again if we ever return to Jasper.
John Kim Meng
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Generally the property is old. The rooms are clean and bed are comfortable. Otherwise, it is just ok. Staff are efficient but no wow factor. 15min walk to downtown. Free parking.
Meena Kaur
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room and hotel. Spacious and good amenities available.
Lucinda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Loved our stay here. Also love that they are pet friendly.
WENDY
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff Comfortable rooms Liked the coffee bar Breakfast was good but expensive and not much choice with the buffet Lots of tourist buses parked outside hotel
Shayne
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed for business. It was decent. Disappointed in the lack of breakfast
Tina
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room is a nice size and very clean. We love having a fridge and coffee machine.
Christian
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bottled water complemetary
Meryl
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very old and needs a good upgrade. With the old carpet and the carpet around the bed you couldn't tell the last time it was cleaned. the bedding and kitchen area, and bathroom were cleam.The pool was too cold to enjoy and the hot tub the jets didn't work.
Jacquelyn
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms
Chantal
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool was good
Mehboob
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good place to stay
Holly
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room. Very clean and comfortable. Lots of parking (underground and outdoors). A great place to stay in Jasper.
Mark
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was great. Would Recommend.
Loren
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bedding & pillows very comfortable. Overall clean and very acommadating staff. Hot tub jets could use better jets. Overall pool and hot tub limited, otherwise facilities top notch.
Jo-Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay when in Jasper. There is a hidden gem in the restaurant. Food and service are both amazing! Thank you Megan! Only thing we missed was the gym as there really wasn’t one??? Would recommend and stay again.
Jordan
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. Somewhat too warm. Loud toilets. Hot tub area is not relaxing and swarming with loud children.
Number of reviews per page
20
40