We always pick Chateau Jasper for our stay in Jasper and we've tried many other hotels before. Best value for money

Great one

Older and not well maintained. Vinyl chairs in room peeling. Bed clean and comfy. Pool and hot tub really nice. Restaurant overpriced with mid food. Full of young kids and teen sports teams.

Easy parking, clean room, nice staff

Wifi was bad , pool hot tub didn’t work, staff were great , restaurant in hotel was poor with real expensive underrated food ,

Did not use the spa. The kitchenette was adequate. Had everything we needed for a two night stay.

Beautiful area

The room is clean but the carpet looks old. The water is not hot in hot tub.

Alexander was exceptional over the phone. The staff also called to check in and make sure we were ok as we were later than expected to arrive.

Typical Jasper hotel, updated but it is an older building.

clean and friendly staff

Na

Staff were friendly and helpful. Pool was clean and clear. Hot tub jets did not work. Room was very old looking with old carpets and chairs had the vinyl coating coming off. Drapes and chairs did not match in colour. Room looked very used and very tired. Pillows were lumpy.

Nice and clean

Everything thing was great, but the jets on the hot tub were not working

Staff was super friendly and very helpful, do wish the hot tub jets actually were functioning as i felt i was i a human soup pot. But over all enjoyed our stay the staff made the difference.

No continental breakfast and severely overpriced food/beverages in the attached restaurant

Relaxing stay, however bathroom fan not functioning. And hotub jets not functioning.

Great place

Staff were friendly and very accommodating.