The hotel has a outstanding restaurant with delicious food, very helpful staff and a big carpark (big enough for my transit van) at low cost (€25 for a week).

Staff very professional and friendly, breakfast very good. Surfaces in the room very clean. Duvet very light and room quite cool even with heating dialled to highest setting. Very unpleasant smell in the room.

Room was really clean and the bar was great

The staff was great.. the hotel has seen better days, it’s old and seems worn but for a one day stop before heading to Shannon airport it was in a great place. Restaurants and JJ Bowles pub and castle were walkable

Staff were very helpful Breakfast staff we’re lovely really good menu great choices would really recommend going for the breakfast when you stay bar is lovely and menu is good we were very happy we picked this hotel and would definitely recommend it

We simply were not told that the hotel is filled with migrants and homeless. Windows either locked or broken, perhaps to stop theft. Buggies and pushchairs fill 1st floor lobby next to lift. Bags of food left outside rooms for the non paying guests, whilst the paying guests all on the 5th floor. Rooms are worn and outdated, but clean. Heating on full blast, why? To make the migrants feel more at home? No idea. On the plus side the polish lady who runs the bar area is lovely and the breakfast was really very good. It has a very traditional Irish BnB feel to it so credit where credit is due there, it’s just a real shame the hotel can’t be up front to paying guests, who really should not have to pay as much due to the circumstances. It left a bad taste and we couldn’t get out of Limerick fast enough

I lost my passport and the guy at the front desk helped me print out a document, no problem. Thanks!

Staff was great, though the booking was for a family room, but we were given a hostel room instead - bunk beds that were difficult for anyone over the age of 40 to get in and out of, and no t.v. or coffee service in the room. Charge was the same…😒

Really nice staff. Carpets in rooms are gross and old. Could use real coffee. Instant coffee seems to be the norm in some hotels . For the price you pay it should have real coffee

Lovely spacious room! Clean and cosy Staff were all very helpful. Nice bar in the building, friendly efficient staff 🙂

Check in was easy with the car park right behind the hotel. Room was nice with view of the canal and city below, comfortable bed. Easy walking distance to everything in the city. Ordered in room service without an extra fee which was fast and convenient and breakfast in the morning was cooked to order which was great. Would recommend!

Under renovation, no pool

The room was clean The bar does have a selected range

Shops and parking clos

A clean, comfortable place to stay. The staff is helpful and welcoming. The beds were very cozy. Food in the restaurant was tasty and filling.

Nice staff clean rooma

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The non-slip bath mat (which we wanted to use to bathe our infant) was extremely moldy. We left it out on top of the dirty towels to bring it to staff attention when they made up the room, and they just rolled it back up and put it on our clean towels. Disgusting. Shower head was also gross. What else wasnt properly cleaned??

Hotel clean.. bar and restaurant nice .. good food .. good service.. all staff very accommodating

Nice room, friendly staff. Bar and food prices are on par with local restaurants and bars. There are some residential people staying at this hotel, for whatever reason. But, please be advised there was no issues at all. We are all people at the end of the day whatever our reason. I only mentioned this as I can see others have highlighted it. Please don’t think of this as a negative