8.4
Very Good
From 476 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.8

Service and Facilites

8.6

Traveler Reviews Hotel Saphir

Number of reviews per page
20
40
Top reviews
Mrs D Pat
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Hotel was reasonable. Would have preferred a double room
Verified traveler
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I took one look at the room after checking in and wouldn’t even consider sleeping there. I tried to contact you but it was nearly impossible to use that little box. It kept erasing my message when The tried to correct any errors. I finally sent the message with errors but your Ai is bad. It didn’t regard the contend but noted the errors. AI is really problematic for booking properties!!!
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Laurie
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Stayed 2 nights. Close to the train station and a short ride to old town. AC didn’t seem to work very well. Staff was very friendly and helpful. Neighborhood seemed a little iffy but had no problems
Shao yang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good value, the receptionist is very kind and helpful.
Scott
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Lovely hotel in a good position. Staff incredibly helpful and keen to make the stay good.
Alice
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Front desk gentleman extremely rude. Not helpful with parking and accused us of letting csts into the garage behind us. When checking out after 3 days the older lady in reception had trouble with running our credit card snd suggested we mydt be over our credit limit? When she tried the other machine it went thru immediately. We were asked to use the same towels for three days when i asked for an extra towel it was really big deal. This is a one star hotel.
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Alireza
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Short stay, good condition for a 3 star hotel. Receptionist was polite. You can have access to underground carpark if driving with a €12 charge. No issues.
Anna-Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

the fact that at no point until I was given a sheet of paper at checkin to hotel, was it highlighted that no housekeeping would be available. It wasn’t until I asked receptionist on the afternoon of day 1 of our stay why the room hadn’t been cleaned was it mentioned that it says on the sheet of appear we were given. Pity this wasnt reflected on the price!
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Barry
2.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Please be aware that this hotel is quite far away from lYon city centre. There are very few amenities close by.
Nadia
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Just needed a night stay between travels. The hotel is in a residential area, with a few apartment building, pretty quiet overall. The hotel lobby was pleasant and clean, the room was a little small with the “king size” bed being a “French king”? size… But comfortable and clean. 20-minute drive to the Part-Dieu train station. I recommend this hotel.
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Verified traveler
icon-
8.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

Everything was good except the fact that I pay for breakfast and only had a bottle of water and a croissant. I understand the Covid is making everything difficult but it is better not to take the breakfast
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Hotel located close to metro station with a few restaurants conveniently around. The bed was comfortable and the shower was nice. However, the room had a bit of an off smell. I don't know if that is always the case or they were having issues as the next day the lobby smelled like sewer and I got to witness a maintenance guy go off on one of the hotel managers about something leaking and him not being given the tools/opportunity to repair. Maybe all smells will disappear once the issue is fixed? Also (minor) the VIP amenity is free WiFy but everyone gets free Wifi...
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Achille
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Nice clean hotel, the only thing to change is the carpet in the rooms. The carpet looks clean however these days for hygiene and easy cleaning hotels should avoid them in the bedrooms. Hotel fairly well situated not far from public transport getting you to all touristic and shopping sites. I will stay there again.
Eric
8.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Staff is great, very friendly and helpful, restaurant had good breakfast but not so much for dinner...
Amy
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Our stay was very good, the room was comfortable and location close to the metro. Not many restaurants around but close to groceries, bakery and the an on site restaurant. Breakfast was great, one of the few locations where I was able to find soy milk and gluten free items.
Verified traveler
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Loved your hotel. Room was clean and comfortable.
Melville
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Room was comfortably large and fresh with king size bed. Staff very helpful and friendly. Location is a little out of central area but that is accessible in 1 or 2 stops using close by metro. Street parking is payable Monday to Saturday, hotel can provide undercover parking for 12 euro/day.
Ravi
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Well maintained hotel in a relatively central area of Lyon. The room was comfortable and well equipped. Service was friendly but check in took a little while as there were 2 or 3 other customers who had problems with their keys not working. If you arrive late, there aren't too many options to find a late dinner and the restaurant has a rather limited late-night menu.
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Jimmy
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Staff couldn’t have been more helpful. Breakfast was good. First impressions weren’t great as surrounding area doesn’t look great but once parked up in the garage me and my 7nyear old son walked 500m to a bar/restaurant the hotel recommended were again everyone was friendly and the food was great. Very pleasant stop off on our way to the south.
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Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The hotel was very good for the price. Very clean and the staff were welcoming and helpful. The area was very disappointing.
Number of reviews per page
20
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