We stayed at the Rose & Crown in Tonbridge for one night while attending a party. Unfortunately, the room we were given (Room 47) was very disappointing.
The room was shabby, with dirt on the floors and curtains that didn't properly cover the window. The tea and coffee facilities included two mismatched mugs, and both were dirty. The beds were also mismatched in size and had simply been pushed together, making for an uncomfortable night's sleep. The carpet felt warm and had a musty, unpleasant smell throughout the room.
To make matters worse, smokers were gathered outside the room, and cigarette smoke drifted into the room, making the stay even less enjoyable.
Overall, the room was not clean or well maintained, and the experience fell well below what we expected. I would not choose to stay here again unless significant improvements are made.
We raised our concerns with Expedia, who contacted the hotels on numerous occasions with no response