Great hotel to stay in, next to the beach. Hotel room was lovely, staff great.

This grand Victorian Hotel is brilliantly located on the sea front in Hythe. It is very well staffed both in terms of numbers and in how helpful they are. Really good air conditioned room: well laid out, spacious, with a massive bath and shower room, and clean and nicely decorated. Good bar and restaurant. Great breakfast options, including a specialist vegan and vegetarian menu for this interested. Free car parking on site. Very competitively priced. Couldn’t fault our stay and would definitely book again.

Good room and very helpful staff

Only stayed one night but was so worth the price before going for the euro tunnel next morning. Got upgraded to a suite room with stunning views of the beach

I thought breakfast was not worth the money. I would have expected real coffee for that money. The staff were a bit vague about the choices on the menu and how it worked. The air conditioning in one of the rooms we booked was not working and the portable one was hopeless. We didn’t realise this until we went to bed. Not were we aware we could have called someone at a late hour

This is a good classic Victorian hotel. Sea view room was clean and big enough. Bed was huge ! Bathroom clean with excellent large shower. Good buffet breakfast. Staff were friendly and courteous. My only other comment is I think £300 for one night was a little expensive., which compares to a reasonable London room.

The internal decoration has been carried out with grey wallpaper, charcoal colour carpet and black or dark brown woodwork. I found it to have an overall effect of gloominess, though some people might like it. The buffet breakfast is adequate, though items run out and are not replenished towards the end of breakfast service. The location is great and there is masses of parking.

It’s a beautiful hotel and a lovely location. The staff are really lovely.

Very good service and helpful staff but we could not use the spa because of children swimming on Saturday morning..

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Location of hotel was perfect . Walking distance to town beach across from hotel . Local bus service available down the coast . Our room was very nice . Housekeeping , cleaned well and relished daily . All staff were polite and pleasant . Breakfast was disappointing . Not displayed well . Request for poached eggs took forever each morning and were like hard boiled eggs by the time they were received . The breakfast layout just looked a mess .

Lovely old-fashioned hotel. Definitely worth a stay.

Great seaside property with refurbished rooms. Nice staff and plenty of parking. Restaurant looks a bit dated but food was excellent and good value

The room was clean, but the AC filter was very dirty, making the unit work very hard, but it functioned! The view was amazing, the breakfast good (but the same everyday we stayed) and the staff was very nice. It is a grand older hotel in a beautiful location with free parking. We will go back!

Had an amazing stay this time, room was amazing and staff friendly and helpful. Think drink prices are very expensive

Staff were efficient from moment we arrived - room was clean and ready- large car park - no EV Charging station

Cleanliness room was spotless apart from a few stains on the carpet Staff were very attentive Excellent customer service

The hotel has been tastfully refurbished but we did not feel valued as guests. First there was the email after booking. Most hotels use this to welcome you and tell you about some of the nice things to look forward to. This hotel just used it to tell me how wrong it woul, having paid in full upfront ,there was the demand for a £50 deposit on arrival. I was told it was to cover damages and was necessary "because the hotel was independent and couldn't afford to cover the losses". How sad! Hotel, please note: Not everyone is a thief or vandal - and you know where I live anyway!! No-one checked the room at checkout yet they refunded to deposit. What's the point???

Great room, was large with comfortable bed, quiet and with lovely views. Room also had real coffee, a fridge and AC. The only disappointment that I found strange was that the hotel bar and restaurant didn’t overlook the sea. To have a hotel turn its back on its main asset (the beachside location) was annoying. Surely would benefit from turning the ballroom into a bar or restaurant!! Staff all pleasant and helpful. Breakfast was fine, good value but nothing special

Have stayed here many times and it’s always very good. The staff are very friendly and helpful. Had an issue with my room this time, reported to staff who were quick to rectify. This hotel is directly opposite the beach and has plenty of parking. Great facilities, worth noting that the pool is used by public too so may be busy at times.