We arrived late and were exhausted. We were checked in quickly and with friendly service. However, there was a black curly hair in the sink and several long hairs on the shower walls. Additionally, we just wanted to watch TV to unwind before bed but the remote wasn’t working (the button lit up when we pressed it but the TV wasn’t responding). We searched for an on button on the TV itself for several minutes before giving up. Knowing it would be a service call and take time to get it working, we opted to go to bed without calling for service.