Hotel in construction

I was not pleased that the building was undergoing renovation so construction noise was loud during the day. Pool was closed which I was not warned about. Access was granted to a neighboring hotel’s pool but I did not enjoy that pool and it was not convenient.

Fantastic location! Great walkability and easy access to Casco Viejo. The staff was very accommodating the room was updated and clean. The star downgrade is for the dirty windows that interfered with an otherwise incredible view and even though we were 20 floors up the motorcycle noise from the street below was loud and clear.

Great hotel

Yes.

Only downside was pool was unexpectedly closed for renovation. It looks amazing and this was not stat d when we booked.

Great location on the waterfront and easy access to the airport. Decent breakfast buffet. Renovations to the pool were underway.

Great location on the waterfront and easy access to the airport. Decent breakfast buffet. Renovations to the pool and rooms were underway.

We stayed 4 nights with our 3 yo son. The property was very very clean. Family friendly 10+. The pools were amazing! We could see the ocean from our room. This was the perfect family vacation. Highly recommend. We felt very safe.

Yes, the ocean was visible from my room. However, the pool is out of commission indefinitely, and I was extremely disappointed in that situation as one of the main reasos I selected the hotel was because of the pool.

Look at the picture used to market this hotel, with the beautiful pool. We went there for that pool, to relax. It was closed for renovations!!! I wish we could have cancelled on the spot and moved to a different - and cheaper hotel! It was more expensive here than the competition, maybe because they market the space with a beautiful pool!

We stayed at this property for the pool so we were upset to find out that the pool was closed during our visit. They offered access to a different hotel’s pool across the street, but it was very small. The hotel is undergoing renovations. Our original room was an old room. Luckily, we were able to move to a newer room. Location was great easy to get everywhere. Nice staff.

Staff were friendly and helpful. Concierge staff assisted in planning for an enjoyable stay. The breakfast buffet was good, though I did get very sick from something I ate on the last day—

Staff

No sea view No decent shower Old bath tub Crazy receptionist at arrival No pool other hotel used for pool which was disgusting No slippers and dusty carpet Never washed windows watching at the tarmac Expensive breakfast we did not take as it was worse than half priced excellent breakfasts around the area Reception calling us on the phone and dropping the call Entering in the night at our room while someone else called them Good thing is only main entrance like a svowcase the redt is 0

Great location!

Check in was fine. When we got to the room and looked for the WiFi password it was not listed on our little packet with our room key, so had to WhatsApp to find out there is no password. And trying to CALL someone at the front desk? No, you have to use WhatsApp for EVERYTHING! room service, questions, etc.

Great!

It was on construction

Food gym and pool were all outstanding. The location is great for walkimg/ running.