Traveler Reviews Best Western Plus Suites Downtown
Number of reviews per page
20
20
40
40
Top reviews
Louise
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We were upgraded to a family suite which was. Wet roomy and really a lovely space. It would be a great place for a family with 2-3 kids. Thank you
Glezel
with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Its good and clean
Aileen Marie
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A front desk guy cannot even smile as we greeted him and check. The rest of it was good
Edwin
with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staff that received us, rooms clean and comfortable. Breakfast fully recommended. Nice area to explore.
Clyde
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff was very professional and helpful!
Sujitha
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We like everything about the hotel. Excellent staff service. They answered our questions and requests with smile. Thank you!
Romeo
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great room experience. Breakfast is not as great
Carle Sebastien
with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
On n’est jamais venu faire la chambre, malgré mes 2 demandes a la reception. Le service n’etait pas bon.
Marichu
with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Will recommend
Muhammad
with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Elevators, ice machines, entrance doors, all broken and required maintenance. Coffee cups in room we’re disgusting. No bedsheets on pull out beds, and when called, you have to get your self. Breakfast experience was terrible, limited tables, tables were dirty and 30 mins before closing, most items were out notably coffee, creamer and milk. Besides all this there was no courtesy or care for guests.
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Gay
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy access, very reasonable price and a complete package suites, definitely will stay there again next time!! Thank you
harold
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very dated and in need of an update. Beds were uncomfortable and the room is very worn out. Way over priced for such a low quality property. Breakfast was very poor quality and very limited and not worth thinking it's a nice bonus. One of the two elevators was down and was a nusense since we were in the 15th floor.
Jasmin
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff are helpful. Breakfast is good.
There is a parking fee if you want to park your car at the hotel. There is a ground floor parking and underground parking.
They also provide kitchen stuff if you want to do simple dishes. Downside is the cutleries drawer is not that clean so you will be thinking twice to use their kitchen stuff.
All in all it is a good place to stay if you just want a room to sleep in after a day of sightseeing.
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Aisha
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a great time at the hotle with our kids.
Abhilash
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was a terrible experience, with this hotel, I paid almost $210 to book a room and when I reached there, it was not even $50 worth. I will not recommend this one. The mattresses were ancient and there were a lot of stains on pillow cover and top cover. Please put $50 more and book something good
Travis
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
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Latifa
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
👌
Heather
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The mattress was VERY uncomfortable. The middle was worn so we rolled into eachother constantly. The breakfast was ....well we ended up not eating. Hard to pay for parking, which was very expensive. Will choose to stay elsewhere next time
Anthony
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay
rylie
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall, our stay was decent. The room was spacious, and the bed was very comfortable, which made for a good night’s sleep. Unfortunately, the cleanliness of the towels was disappointing. Several towels had hair strands on them, and one even had what appeared to be dried boogers. Seeing that made us question the housekeeping standards. If the cleanliness of the linens and towels were improved, this would have been a much better experience.