Best Western Plus Suites Downtown

Explore Best Western Plus Suites Downtown
8.4
Very Good
From 1,569 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Best Western Plus Suites Downtown

Number of reviews per page
20
40
Top reviews
MJ
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good breakfast. Room is very clean, smells good, and no foul odor. Staff are very nice and approachable. Actually, this is my second time in this hotel and I would choose this hotel again and again over the others.
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was great, no pool or hot tub. Rooms dated but clean.
Wendy
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The heating system was noisy, I mean very . The traffic noise and snow blower at 5:30 in the morning. So I didn’t sleep much, otherwise a nice place. Staff were friendly and helpful.
Melanie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is an older hotel, and our room was showing it a bit. Worn chairs in the kitchenette area. Other than that the room was good. Comfy beds. Nice counter space in bathroom. Breakfast was very basic, but did include a waffle maker.
Wai Chu Momny
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

So far so good
Emilie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Big room ! Clean
Gale
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was great. Disappointed in my room. I booked double bedroom suite with several people. The hotel knew I’d be using hideabed. When we went to get ready at 2 am - no linens, pillows, blankets…!! Not the time to be calling housekeeping. Paying 21x3 for parking is ridiculous in these days of customer satisfaction.
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Signe
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Chaty
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room with kitchenette, great for families with small children. Also, it comes with breakfast!
Glenn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient and comfortable
Marcel
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The receptacle between the beds wasn’t working properly and would turn off though out the night. It woke me up every time.
April
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff amazing friendly helpful. Lots of breakfast options. Great location. Room a bit dated but good. Would stay again.
Leondra
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

-Let us check in early -Staff were nice -Building next door is being demolished so very noisy construction. -could not use balcony they had screwed the door shut -blood on one of the pillow cases just grossed me out -A/C needs a good clean.
James M
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Janine
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived we book a 3 day stay and they only had us booked for 2 days. Then we had the elevators not working and numerous problems with our cards, not letting us indoors and staff getting really rude with us about the cards, not working like it was our problem.
Erick
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property, lobby, breakfast room, were clean. But one of the bedss in our suit had a dirty pillow case on. The pull out couch was dirty with old potato chips on the mattress. Also, i didn't appreciate being charged extra for parking just because i used expedia to book the room. Besides that, everything else was fine
Carol
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The gym had enough equipment to allow a complete workout
Genevieve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were decently cleaned - they need a wipe down of high touch points in the room. Beds were comfortable, space in rooms was excellent.
ryan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location down town.
Emma
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location, right in the middle of everything. Room was clean and comfortable. Staff was pretty rude and uninviting. On our second day there, our ceiling started leaking yellow-ish water and a huge water stain began spreading across the middle of our room. It was growing rapidly yet staff did not want to move us because they would be "upgrading us too much." They did end up moving us but they had not concern toward our time and we ended up without a room for around 3-4 hours so we had to haul our luggage around with us.
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Number of reviews per page
20
40