Mucha calor. El aire acondicionado ni tan siquiera funcionaba para nada. Les comenté al personal la situación y solo me dieron un abanico. Me cambiaron de cuarto 2 veces y todas las habitaciones estaban iguales. El aire completamente en off.

Pretty average. Check in was quick and friendly enough but the sole receptionist also had to work the bar, meaning long waits for drinks. Air conditioning in the room was barely working, probably not helped by high temperatures but not a great excuse considering the room wasn't cheap. Breakfast was good value and tasty.

The breakfast spread was excellent, lots of variety to choose from

Un bel endroit, pas trop loin de tout.

It was a cave not a room.. not at all recommended for family

I appreciate their hospitality, so kind and so many great perks being here , very convenient especially if you’re bouncing between going north and south as I went to lake como and the Milan area , soooo beautiful as well , their breakfast is sooo delicious 10/10 for me especially for the price

Terrible not properly adjusted and control is not working properly

Very basic room but clean, shower could do with some clean grouting around walls, staff polite, not friendly.

Upgrade the beds.

There were works happening which led to there not being water at the hotel between 9 and 5. I was only told after I had completed check-in and gone back to reception to ask. I had to contact Expedia to get a refund, but I could not get the first night refunded or compensated, so I spent the night in the room they had booked for me-- 337 which is just by the lift. Every time the lift went up or down I heard it, throughout the night.

Todo bien

Good value, nice breakfast

Everything was as expected, very pleased

All OK

Property cancelled my booking unexpectedly and then wouldn't take any calls or reply to messages. And then refused to refund via Expedia. Never book a stay here.

Great location to trains & tram. We would definitely stay here again.

The facilities are okay, but the rooms are very noisy. I woke up 6AM with people from the hotel working on the laundry and pushing carts everywhere. They definitely need to improve the soundproof of the rooms.

Very quiet easy access to down town and airport

Room was absolutely too small, loby was dark and dingy, grounds around the hotel was not maitained, not a good location. Room was not cleaned.

Clean property, friendly staff