Friendly, accommodating. Comfortable, spacious room. Just a great place. Worth the splurge.

A clean and very comfortable room would recommend to others

The staff was great. The breakfast was meh. The room maintenance needed some work.

Lovely hotel, helpful staff

We were disappointed in our room. The place is old, and needs better maintenance. Cost for room too high, plus extra for food, and extra for parking. I would not stay there again.

The hotel is beautiful, in a school from the late 1800’s so felt like we were in a castle! Staff were very friendly. Restaurant had plenty of great options. The pool looked nice, we didn’t have time to use it and there were additional charges if you wanted to go. The room was nice but dirty in some spots and no fan working in the bathroom. Appreciated the tea tray with milk for the morning. Very walkable area with lots to see. Highly recommend the back walk behind the hotel up to the castle.

Tres bien placé. Très proche du château et des restos

Beautiful place. Looks like a lit if history. Maintenace a bit shoddy

The hotel was amazing! It was conveniently located to so many things. And the fact that it had once been a school was a bonus for a teacher like myself!

advertised pool and gym but charged 10 pounds for use tacky

Love the area and the hotel

Hotel is very dated and dingy. There was mold in the shower and it wasn't very clean. Needs work staff were okay but didn't go out of their way to help. Can not recommend

It's in a nice location, near the restaurants, shops and pubs of downtown.

Clean, helpful staff, great location.

Bathroom had mildew around the shower, the shower was very old a d dated. Booking through a 3rd party ie hotels.com incurred additional charges for parking £10 and spa / pool useage £20. I was made aware of the parking the evening before arrival. Initially told I'd not paid for breakfast, which was incorrect and had to prove it with the booking. No Aircon or fan in the room and a thick duvet. I should have saved a fortune and booked the premier inn.

Lovely hotel. Well cared for with old charm. Great location.

** BEDBUGS ** We had an unpleasant stay at this hotel in May 2026. We informed management of the situation and showed them the multiple bite marks. They assured us that a thorough check was completed and no bedbugs were found. One of us is medically trained and they dismissed his expertise. I would not recommend this hotel to future travelers. The hotel is outdated, no AC , charges for parking , poor management, etc. It’s a great location but it comes with unwanted guests.

We enjoyed our stay here. The breakfast was excellent, and the staff were helpful throughout our visit. Our family room on the third floor was spacious and offered a lovely view. The only downsides were that the decor felt a bit old-fashioned and there was no a/c, but overall, it was a good experience.

A hotel inside an old castle looks cool but rooms are nothing but modern or comfortable. Very old bathrooms,tall tub difficult to get in or out.Only soap available, no shampoo/ conditioner. We pay a high tariff for a king bed and found 2 twin beds together with sheets to make it look like a king bed.Dusty furniture and curtains, the hotel needs a serious upgrade. No elevator to floor 2 only stairs.A kind front desk gentleman(spanish) helped us with the suitcases to the room.Check out was awkward, young lady barely look me in the eye, had to ask myself if everything was fine to leave cause she just kept working in her computer while i was standing there.A property not worth a bit of such a high tariff

Great location, breakfast was fit for purpose but the room was a bit of a let down. The bed was lumpy & poor ventilation as it was a warm days & nights. The shower over bath was an issue.