Excellent location. Staff were very helpful and friendly. Toiletries were very basic.

The front desk staff was extremely friendly and helpful.

Lots of shops and restaurants nearby

The hotel was nice in a good location and the staff were friendly, but my room was very hot they were not able to adjust the temperature so they ended up bringing for me a ventilator (that is weird in March) but still the room was very hot even with the ventilator.

Superb hotel, convenient to center, train station, free local bus was a bonus

Well kept hotel, recommended for short stay

The price is good for what it offers

The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .

Everything was perfect. Beautiful property! Helpful staff!

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby

Wondeful hotel, great location and wonderful staff- thank you for a great stay

The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.

The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.

The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.

Fabulous location friendly front desk staff

Well placed in the old town Hotel well maitained but very noisy - toilets and showers heard above and next door

Really lovely hotel, staff courteous and helpful. Room very comfortable. Would definitely recommend.

The parking is expensive and not where you would expect, it’s 3 blocks away. The room was very small and the bathroom door gives you no privacy. It was very expensive for what we got.

Central location, welcoming staff, comfortable bed, good size rooms, near by car park within a minute walk. We were staying at the hotel for a couple of days and really enjoyed our stay. We would happily recommend.