Overall Ratings & Reviews Hotel Mercure Torun Centrum

Great location and price, excellent breakfast, clean and comfortable room. Only additional recommendation would be to have power outlets close to the headboards for overnight phone charging on the night stand for reachability. Simple extension outlets would suffice.

Rooms are good, with all you will need, comfy bed and en-suite. Spacious. Staff are really accommodating and speak English, which is helpful when your Polish speaking is as bad as mine :) Parking is easy. Lots of choice for breakfast Restaurant serves good food and you must try Torun cake. Stayed for 5 nights, short walk into town, regular trams further afeild. Old town Torun is such an historic place, beautiful, plenty to see, very safe and relaxed. Lots of great food and shopping (although i was here for work)

The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town

Was amazing

Good location

Air conditioning not working efficiently

Good hotel

Well Located hotel with good breakfast Bathroom very small

People and standards were great, location is perfect. The rooms just lacked a little user friendliness. The tray with the kettle I had to put on the floor u see the desk as it was the only plug it would reach if I wanted to keep the tv plugged in and no plug sockets near the bedside tables. The bar closed at 10pm and the hotel generally felt like it was on a cost saving, including the room aircon. Lovely hotel. Perfect location, wonderful team, worth the small inconveniences as great price too

I enjoyed staying at Mercure Torun. Location is great,only few minutes walk to old town. Beds were extremley comfortable and breakfast very good.

Super lokalizacja

Lovely staff but room was a bit tired and dated, needs a refurb. Also a/c unit in the room was really loud and rattled. Not what I expected from a 4* hotel, although location was great, 5 minutes from the old town.

This is an older property but is well maintained. The staff here are excellent, and the restaurant was outstanding. The only complaint really is that there weren't many plugs in the room. You'd have to unplug something to plug something else in. More of an inconvenience than anything else really.

Really nice and comfortable płace to stay with great location, close to the old city.

All was good for the price, but the water pressure in the sink and shower were horrible.

Furniture and carpets are dated however it's quite clean hotel. We got a great price for 2 days stay so can't complain. I recommend you take a short walk to the city centre for a meal instead of eating in the hotel as the food is not great.

The staff were super helpful and friendly. I didn't speak the language and they bridged the gap well. Nothing was too much trouble.

Was good

Great location. Comfortable. Great breakfast.

This hotel is conveniently located but it desperately needs a facelift. It was first open in 1968 I believe. The carpet is in a desperate condition. They try by keeping everything clean but they can't cover up the age of the items in the rooms. The parking is large and it's easy to park there. The staff was friendly and nice.