8.8
Very Good
From 910 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews DoubleTree by Hilton Flagstaff

Number of reviews per page
20
40
Top reviews
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very nice.
Jeffery
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Laurie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at this hotel bent over backwards to fill all our requests. From a gluten free cookie at check in to replacing missing shower gel we got terrific service. Only downer was our room faces the road and train tracks and was noisy. Request rooms on the back side!
Dmytry
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ordered the deluxe 1 king bed unit, get 2 queen. Telling about website mistake. Even low rated hotels has microwave in the room, here is not, not sure why.
Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good place. Nice room.
Estella
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful staff and hotel
KAREN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed our stay!
Zelpha
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, but check-in clerk made it seem like bcuz we booked w/ Expedia that we didn’t get the same “nice” rooms as customers who booked w/ double tree directly. Our bathroom light mirror…3 of 4 fluorescent bulbs didn’t work. Initially our room cards worked, but after dinner it did not and found that the lock wasn’t properly and waited outside our room for 20-30mins for them to fix. Front counter didn’t seem bothered by the issues or was used to it. She just said thx for the info and asked if we wanted cookies. Haha I felt dumb for bringing up the issues.
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Isaac
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The dining options at the hotel are great. Friendly staff. They still offer the delicious cookies on check in!
molly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I love this hotel! Wish the courtesy coffee was in the lobby with those yum yum cookies!
Linda
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service at check in and restaurant. Room met all out needs.
Ivan Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room TV didn’t work, it was loading all day.
Martin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old hotel. Toilet backed up. No usb ports.
Adriano
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Although the occupancy was low we were given the suite next to the elevator. 6am sounded like grand central station of house keeping staff slamming doors for 1 hour! Other than that the staff were very friendly and the hotel was relatively comfortable.
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice spacious room Upgraded bathroom
glenn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean property . Service excellent. Breakfast was excellent.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff are unenthused about their jobs and not very helpful.
Tomasz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok
Fanny
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel beds as i remember in Florida, the beds were soo soft and inviting in comparison to the ones in my room were way below expectations, they were so hard as a rock !! The hotel is located near a business train operaring 24 x 7 and to make it worst, they use their extremely noisy horns !!!! And the floors are so noisy as well, sunce you can hear like they were in your room the side and upstairs guest in their rooms. Going to take showers, the water is so desperately slow and no preassure at all, its so frustrating and annoying. And noises, when other guest use their bathrooms, you can hear the noises from pipes all night long !!!! Needles to says, children crying and screaming at all hours of the night, was so horrendously unbelievable!!! Will never stay in this hotel ever again.
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Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only thing we wished was that the air conditioner wasn’t noisy!
Number of reviews per page
20
40