Village Hotel Cardiff

Explore Village Hotel Cardiff
8.2
Very Good
From 1,008 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Traveler Reviews Village Hotel Cardiff

Number of reviews per page
20
40
Top reviews
Glenn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff Specially the bar staff Thanks lads got looking after me And the local lad Gareth Thanks for a great stay Pool area was phenomenal And managed the 3 mins in the plunge bath
Anika
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was a good size and the parking was free all weekend. However the pool area was so busy we didn't use it, the bar and restaurant was very expensive.
Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lady that checked us in was such a lovely lady (i think her name was Donna) so friendly, absolute pleasure to meet her. Bed was really comfy and breakfast was good. Management, you need to look after staff like her, she is a real asset.
Paul
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel and did what it needed to do.
Michael
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff and nice hotel.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfy bed, clean room, great shower, loved the pool and steam room. Good breakfast choice. Very pleased.
chris
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very noisy private function made it impossible to sleep - had to change rooms at midnight. Horrible experience - would never return. Was promised a refund and will be pursuing this.
Rakesh
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was good. amble of car parking but disappointing that
Josie
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4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No one let themself into my room this time which I guess is an improvement. Still only a single desk chair per room which is pathetic in a room for 2 people, this week I bought a camping chair with me so I had somewhere to sit comfortably. Place is far too busy with day trippers to facilities making the public areas deeply unattractive to me and not at all restful, plus all the noise from M4 - better double glazing needed. Missed opportunity with outdoor access, only area is small terrace on a north facing wall so too cold. Could easily put some tables and benches around the site for customers but you probably want them near the refreshments so that they spend their money. Overall I think you offer very poor value for money.
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Verified traveler
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6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Always have a good stay at the village… number one choice for Cardiff stays x
Azhar
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Its good
Louise
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fab
Michael
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good from start to finish
Josie
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4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

very loud slamming doors, too noisy. For a room that sleeps 2 why is only 1 chair provided, this is really bad and unacceptable and why I would never choose your hotel again, even Travelodge manage it. A staff member let himself into my room because he thought it was empty, but I had to go down to reception to find that out as he ran away. Another colleague had turned my 3 night stay into 1 night, then left feeling unsafe in my room. Can't turn lights on/off from bed, only the bedside ones. Most of the Freeview channels are missing - why, again unacceptable. Claiming that you offer room service when it is only drinks is misrepresentative and really poor.
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Nerys
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay, lovely rooms, nice food.
Andrew
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent customer service from all the staff.
Michael
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall good, couple of niggles. It's located by a motorway and it is noisy as the windows dont shut properly. The breakfast was great apart from the bacon, which they cook folded in half so one side is crispy and one side is soft.
Enes
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great, thank you.
robert
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pool and changing rooms excellent. Staff very helpful. Bedroom was dirty.
Phillip
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast finished too early 09:00
Number of reviews per page
20
40