Room spotless Spa great edition Food good

Yes the room was very clean and staff were very friendly.

All staff very friendly & helpful. Had a great overnight stay

Excellent visit yet again. Got our room request which made our stay

Beautifully hot

Hotel was beautifully kept ,with tasteful decor. Reception staff were cheery and helpful and the indoor leisure centre was really enjoyable. Food at night lovely. Great stay

Breakfast was well prepared and a good selection

Lovely welcoming reception area

Overall an great stay on problems experienced was we were given an out of order room at 1st by mistake as work was being done in the bathroom

I did reach out to the hotel - but they didn’t come back to me. The room was dirty from previous guests - used tampon in the bin. Our lamp was broken. The wallpaper was peeling off. The bed was on wheels and uncomfortable. Really really gutted.

Brilliant spa and nice clean room

Clean and spacious room. Quiet, good view, warm.

Great hotel for spending Boxing Day!

Lovely rooms and really friendly, helpful staff.

Yes front desk staff very good

Such a lovely stay! Room was beautiful, lovely staff and the buffet breakfast was very good. Thank you, we will be back

Room clean; helpful staff with luggage; arrived early from Australia and could use spa to shower and freshen up

Beautiful hotel Nice spa Ample parking away from city centre Would come again

The staff were all very friendly and helpful. The room was clean and very well appointed. The hotel was very well situated to town centre - parking ample and easy.

Room was clean and comfortable. A bit of noise as we had an adjoining room but it did not disturb our nights sleep. Breakfast was good quality. Staff were very helpful and friendly. Would definitely stay again.