We had a leaky sink in our room due to a pipe ring being loose. For some reason, maintenance thought that was caused by our toiletry bags and the housekeeping staff putting towels under the sink. Not sure how towels and bags loosen a pipe ring. Either way, it was dealt with. The stay would have been more pleasant if not for the conference attendees for the bridge tournament, who were extremely rude and overly self-entitled, but that is not the hotel's fault. Having said that, I would seriously reconsider allowing them to book the hotel for further functions if you wish to retain repeat clients like ourselves. Ness in the restaurant was fabulous and a great asset to your company. She was attentive and professional and should be commended, especially putting up with the bridge conference attendees.