Overall Ratings & Reviews Best Western Plus Truckee-Tahoe Hotel

I LOVED the hot tub. Big enough to not play footsie with your neighbor. Never seen such a big hot tub. Great breakfast and service. Ben at check in was great. Also aporeciated the variety of snacks and drinks and other goodies at the little gift shop. Room was adequate but outdated. But for the price, definitely worth the value.

Great!

Nice place to stay

Asked the staff for a room service but they didn’t clean our room

Places to eat in walking distance

Hotel was beautiful. Staff was very friendly. Would definitely stay again.

Everything was clean and well kept. Staff was helpful. Breakfast was very good.

Great stay!

The hotel was centeraly located and very comfortable. The breakfast was a highlight of our stay. The night attendant, Candi was very hospitible and nice. The hotel exceeded my expectations. I will stay here again.

My recent stay at the Best Western Plus in Truckee was incredibly disappointing and fell far short of the service I've come to expect from the Best Western brand. From the outset, the experience lacked the anticipated level of customer care. We were not offered any assistance with our luggage upon arrival, setting a rather cold tone for our stay. A key amenity, the hot tub, was frequently out of service, with no proactive communication to guests about its status. However, the most significant issue was the consistent failure to provide room cleaning. Despite my repeated attempts to request service by displaying the door card – and even noticing the card had been acknowledged by being flipped over – our room remained untouched. This left me in the position of having to manage my own waste disposal and personally collect fresh towels and toiletries from the front desk. To compound the frustration, when I addressed these ongoing problems with the front desk staff, I was given assurances that the issues would be rectified, but regrettably, no action was taken. This entire experience was well below standard and deeply frustrating.

Awesome all around

Probably the best hotel breakfast I’ve ever seen. Yogurt option could be better, though. Rooms were nicely equipped with microwave and refrigerator. Pool/hot tub/courtyard are all really nice. Staff was courteous and helpful! I would stay here again!

Staff were welcoming. Breakfast was hot, delicious and plenty of options.

The staff are beyond kind and attentive and the warm pool and hot, hot-tub was amazing. Yummy breakfast too; I just wish they served it till a little later in the morning. Great hotel!

I do not like that we have to pay extra for the parking, even though the parking lot is virtually empty.

Not a very honest hotel policy as they try to bill me twice for the same room

Lovely oasis in the middle of nowhere

Great location, clean, fresly baked cookies upon chekin, and nice complimentary breakfast. The interior of the hotel and rooms are well used and not as fresh as other best western plus locations. We just came from the Best Western Plus in Carpinteria with newer beds, carpet and bathoom so the location in Tahoe felt dated. Still a decent hotel at an affordable price.

Fantastic breakfast options

Bought wine from the hotel and they didn’t have a bottle opener- and were pretty lackadaisical about the whole thing :(