9.0
Exceptional
From 455 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.2

Service and Facilites

9.0

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Traveler Reviews Best Western Plus Palais Des Congres

Number of reviews per page
20
40
Top reviews
Charles
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Used this hotel to split our journey, convenient, clean, good restaurant, reasonably priced..
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Efficient service. Good restaurant. Convenient stop when travelling to Dieppe the following morning.
Kaye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is our third stay at this Best Western. The rooms are clean well appointed and quiet. Reception staff are friendly and helpful; and the restaurant is excellent.
Ian
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Disappointing. Chosen due to car parking availability. Bedroom was comfortable and clean but lift was broken during our visit so had to carry bags from basement car park to 2nd floor. Breakfast following morning was terrible - coffee machine broken, no hot water, buffet of cooked food looked inedible. Staff not interested.
Zoe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Not many restaurants open on a Saturday evening before the university was back…?
David
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

What beautiful hotel , comfortable.restaurant fantastic.and staff superb. Safe to stay beds very comfortable and walking distance to town centre,well worth the detour to stay in . Sorry to leave
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

V
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Excellent food and accommodation after a long and fairly stressful drive.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Rooms have coffee making machines and not kettles so if travelling with a baby it is difficult to get boiling water. In general their facilities for children are limited - only one highchair in the restaurant which was being used when we chose to dine! Service in restaurant for dinner was very slow with minimal staff and a menu with limited healthy options. Breakfast staff very attentive and helpful. A good hotel with secure parking and within walking distance to the cathedral but sadly let down by its restaurant.
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James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Receptionist was very cheerful and helpful. Parking was easy and restaurant was okay for dinner. For one night the hotel was fine but lacked any atmosphere or character. A few minor maintenance things needed and getting the Aircon setting right was a challenge
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We had a very comfortable stay, the food was good and the staff very friendly and helpful
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Enjoyed the one night stay. Nice modern hotel with good car parking. Big comfortable bed with plenty of hot water from the shower only down side was no kettle although there was a coffee making machine.
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel has undergone refurbishment since our last stay in 2020, and represents good value. Also the standard of cuisine has improved.
Agnes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Convenient location and nearby a fantastic restaurant
Verified traveler
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Modern hotel with great fittings. Food was excellent. The room was very quiet and the bed/linen exceptional. Would have given a perfect score was it not for the fact that I was charged incorrectly for the room which was pre-paid. This was easily sorted.
Verified traveler
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

Convenient, very clean and comfortable. Welcoming to dogs. Excellent though fairly expensive dinner. We skipped breakfast.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Initially placed in a room that hadn't been cleaned, but quickly moved to another. The place is fairly standard, not sure why it rates as four stars. Breakfast buffet was nice, but you pay for it. Fifteen-minute walk to the center of town. Overall not bad, just not great.
Janet
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

Comfortable hotel Excellent restaurant
Amanda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Lovely clean hotel and able to walk in to town. Restaurant very good also for breakfast and dinner
David
10.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

Excellent
Number of reviews per page
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