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Traveler Reviews Mercure Sheffield Kenwood Hall & Spa
Number of reviews per page
20
20
40
40
Top reviews
Susan
with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Disappointed this stay with the clientele staying. Didn’t use hotel apart from sleeping and one drink at the bar which wasn’t a pleasant experience
Nicole
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was great don’t have anything to complain about only thing is that maybe the rooms are starting to look a little tired.
William
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was clean but dated. Staff were friendly and helpful. Very pet friendly. We stayed on a Sunday night so price was reasonable I would not stay there during the week the price is way too much for what you get.
David
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great Staff. Property is a little dated but clean,tidy and friendly. Large rooms and a great location in it's own grounds with lots of free parking. A rare thing in Nether Edge. 20 min walk from the centre of Sheffield and a good bus service as well. Lots of great cafes nearby. What is not to like.
Lesley
with Partner
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The property was not at all to the standard expected.
The main issues were the non-working safes, TWO of which didn’t work, the second requiring us to hang around for hours and miss the start of lunch, and the inaccessibility of the room when clearly there were junior suites on the first floor above Reception which we could have used. My father struggled to go up and down the long corridors and the several flights of stairs to the room. No help was offered with bags. We had notified early of preference for an accessible room
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nathan
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Second stay here, as last time the hotel is great. Location is good, the hotel is clean, the staff are great, very good value, nice breakfast, and the spa makes it special.
Stephen
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent breakfast and spa facilities
Jacqui
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The staff are really welcoming and friendly. It was lovely to have spa facilities included. We used the pool, sauna & steam room.
The hotel is in a good location for the centre of Sheffield and in a nice quiet area
The room was basic and not very well designed i.e poor lighting / quite dark. No plug sockets / charging points near where you sit / lie. No hairdryer in the room. No details re wi-fi or check out time. There was a phone but no instructions on how to use it.
Our bathroom was quite shabby I.e paint peeling off the bath.
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Paul
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff were very polite & helpful.
Room was clean & tidy.
However room was quite dated & in need of updating.
Richard
Business
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel was an ok stay.
Rooms pretty dated and heating didn’t really work, so felt very cold throughout the hotel.
Breakfast was ok, you can get better outside of the hotel for the cost.
Pamela
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The room was spacious, spotlessly clean and well stocked. Staff went over and above, nothing was too much trouble, especially Steph on reception. I will definitely be staying here again. Excellent value for what you get.
Rosemary
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff were very good. Room mediocre.
Dan
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We had a lovely stay and Lisa on reception was great!
Mayur
Friends and Family Family
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Amenities tired looking, breakfast cold, appears to be sitting around for a while
Lekha
Leisure Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Clean room
Paul
Leisure with Children
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The room was freezing cold. In desperate need of refurbishment. Rusty taps. Old carpet. Useless windows.
Keeley
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Spotless rooms friendly staff
David
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The room was very clean, warm and welcoming. The furniture layout was great and plenty of space to move around. We were in a very quiet area of the building, so we had a great night’s sleep! We’ll definitely return for another visit.
Paul
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.