Hôtel Mercure Lyon Centre Saxe Lafayette

Explore Hôtel Mercure Lyon Centre Saxe Lafayette
8.6
Very Good
From 988 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.6

Traveler Reviews Hôtel Mercure Lyon Centre Saxe Lafayette

Number of reviews per page
20
40
Top reviews
Cecile
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent séjour trop court malheureusement. Bon accueil. Excellent restaurant. Je recommande.
Mark
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Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old but well kept hotel. There is a big supermarket just next door, there are a lot of restaurants in walking distance and the city center is around 10 minutes on foot. I would not expect the car park to be more than double the price of a city center public parking space, so plan and book accordingly.
Kim
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Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was roomy and clean. Some of the towels were a little old and could soon be replaced. One mattress needs to be replaced now. It sags, leans to the left, and is bent ⅔ of the way up from the bottom on the left side. Complimentary shampoo, conditioner and lotion would have been nice.
Chloe
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Business Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ease and speed of check in and check out. Clean, spacious room. Attention to detail, carafes available to refill with water as often as we wished. Brilliant location for our purposes.
Mounir
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Jose
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Thierry
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Personnel aux petits soins
Manon
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with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Super petit déjeuner, beaucoup de choix et produits de qualité, ambiance globale de l'hôtel très agréable
Vincent
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Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Le jeune homme aux cheveux rouges a l’accueil ne fut pas des plus jovials… l’accueil étant la première chose que l’on voit de l’hôte, il faudrait peut être briefer le personnel…les 2 autres hôtes lundi furent souriants et pros. La chambre était en face de l’ascenseur(508), ce qui m’a valu du bruit toute la journée jusque tard dans la nuit …Les clients qui parlent avec des enfants qui crient pour prendre l’ascenseur, les femmes de ménage que l’on entend dans le couloir..Puis vient tard le soir, ce qui rentrent de soirée.. Le lundi, reprise des travaux sur la rue Bonnel, réveillé à 7h Résultat des courses j’ai dormi 6h en 2 nuits.. Un enfer!!!!! Il est vraiment important de revoir l’insonorisation des chambres (comme dans plusieurs hôtels ACCOR) Petit déjeuner correct, mais il manque quelques légumes verts comme dans le plus petit hôtel basique (rondelles de concombre, laitue, tomate) Lundi matin J’ai du demander au responsable de salle si le stand des muffins et omelettes était ouvert car il n’y avait personne , le stand propre…il était 9h30 Bref, ravi d’être rentré chez moi
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Maryline
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Impeccable ! Personnel professionnel
KA fu
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

AC can not adjust. The room is a bit warm can’t sleep in well. The staffs don't really understand English, telling me my room comes with breakfast but actually not. I stay for 5 night and went for breakfast for 2 morning. At the end they still charging me for the breakfast. Also, the slippers are out of stock and the carpet is not very clean.
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William
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Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Un très bon emplacement, une équipe très serviable et aimable, un voiturier très utile
Sue
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Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice workout facility with dipping pool.
Gary
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Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Rooms really nice and spacious Reception staff really friendly Restaurant staff not as helpful, waited a long time for someone to acknowledge you when ordering drinks in the bar area, breakfast was a good selection but the hot section was cold a little disappointed
Elizabeth
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Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Construction on street limited safe access.
Julie
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was a little further from the old town than expected. Not many restaurants in the area were open on Sunday.
Verified traveler
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Business with Partner
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

One BIG problem: no functioning WiFi during our stay. Restaurant needs a new menu with different choices. Options are very limited. Friendly and efficient staff. Valet parking worked very well, thank you.
Tracy
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with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great hotel - could do better quality English tea and milk cartons but a great room!
Boussad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Globalement bon hôtel, chambre correcte , propre et confortable seul bémol pas de peignoir pour la piscine ni de chausson, pas de cafetière dans la chambre . Piscine petite et froide. Très bon accueil du voiturier et disponible
Suriyen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice location and good customer service
Number of reviews per page
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