Hôtel Mercure Lyon Centre Saxe Lafayette

Explore Hôtel Mercure Lyon Centre Saxe Lafayette
8.8
Very Good
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Hôtel Mercure Lyon Centre Saxe Lafayette

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel in an excellent location. Helpful staff and big room. Would recommend and will stay again next time I am in Lyon.
jennifer
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent breakfast, lots of choice. Great location not far from train station and close to centre. Quiet area. Swimming pool is tiny though.
BARRY
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My wife was unwell and unable to go to Breakfast. I asked for en passe emporter (which I believe is a takeaway cup) they said yes and then walked away ? I also asked for late checkout and was told £20 per hour, quite inflexible I feel !!!! We now go to stay in chambery Mercure I hope the service is more like I expect from Mercure or we may not stay in one again! Breakfast was quite good on the upside for me!
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Nader
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel in a great city
Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was delicious!
Pierre
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was great and the kids loved the indoor pool: perfect on a hot day!
Guilhem
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No AC for 2 days and 2 nights. One day no electricity. Not possible to charge phone. 35 degrees inside the bedroom.
Fabrice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

service de parking très agréable
Valerio
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Camere molto spaziose, ho soggiornato solo una notte per lavoro e qui mi trovo sempre molto bene
IRINA
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

What amazing people work at the Mercure Hotel in Lyon, France. My husband and I stayed there while traveling, and during our trip we were carrying 300 euros between us. I kept 100 euros in large bills separate from another 50 euros in small bills for tips. At some point, I realized the larger bills were missing, but I had no idea where or when I had lost them, so I just let my husband handle the tipping afterward. Soon after we returned home, I received an email from Expedia saying I had a credit of $132 from the Mercure Hotel in Lyon, with no explanation. Then it suddenly hit me — it must have been the 100 euros I accidentally left behind in our hotel room. I was truly touched by the honesty and kindness of the hotel staff. In today’s world, this level of integrity is rare and deeply appreciated. Thank you for making our stay not only comfortable, but also memorable for all the right reasons.
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Liliana
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable.
marlene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Petit déjeuner vraiment au top L accueil parfait,et les employés tres sympathiques et a notre écoute Le week-end a ete parfait
Myriam Magdalena
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a nice stay in the hotel. The property is very nice, the rooms are specious, the beds are comfortable, the decoration is really nice. My only feedback would be that the bed sheets seem to be a bit small and they kept coming off the mattress. We had to adjust them several times.
Andrew
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Did have any breakfast bad we was to busy
JUN WU ALAN
icon-with Friends
with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

AC wasn’t working, only way is to open the windows. There was construction across the building. Amenities were lacking as well.
Cyrille
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great! Clean rooms, comfy bed, close to center. Staff helpful kind and bilingual. Thanks we will come back. Cyrille Lajus
Luciana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff is very welcoming and smily and the breakfast is just amazing! We are really pleased from our stay in this hotel!
Simone-Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely clean hotel with very friendly and helpful staff. Great and varied breakfast. Would return to this hotel.
Stephen
icon-
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, didn’t manage to use the pool or gym but will next time, rooms a little dated with no USB charging but still very comfortable
brian
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

big clean room. Would stay here again
Number of reviews per page
20
40