Hot water didn't come out from 1 shower room

Los apartamentos son MUY amplios, pero solo tiene un baño completo. Deberían tener dos duchas para tanto espacio. Más allá de eso, todo estuvo perfecto, las vistas al Nilo son espectaculares. Buen desayuno y excelente ubicación

Great location on the Nile. Near shops and restaurants. The morning buffet breakfast is amazing. Rooms were nice and spacious. A great place to stay.

clean, good location, helpful and friendly staff

Hotel was disgusting . Smell of urine near our room, no one greeted us. I could not believe it was a HILTON!

A nice comfortable hotel with super friendly staff. We stayed five nights and were very fortunate to receive a complimentary upgrade to a suite overlooking the Nile. Very nice place and quiet for a good night sleep. Zemalek is a nice part of the city with lots of shops and restaurants nearby. Breakfast buffet was quite extensive and good. My only complaint was the coffee that could stand with being improved :-) Highly recommend this hotel. There are coffee shops nearby although I never had time to check them out with our busy schedule of sightseeing.

Staff was outstanding. The hotel aesthetic and ambiance was top notch.

Hotel is well managed with a responsive staff. The location is in a quiet diplomatic area of Zamalek within an easy walk to the more bustling areas, so felt very secure and safe. The property and room itself is a bit dated although still reasonably well maintained and clean.

First the bad. Check in staff was snooty, place is a little off the beaten path and congested for tourists traveling between sites. Super safe part of town, plenty of good eats within walking distance, enjoy a bottle of wine and overlook the Nile at their bar, etc.. I'd stay here again but HC Grand Nile will forever be my first Cairo choice.

Besides being a rather dated hotel, bathrooms especially, everything else, service, staff, Location, was top draw. Perhaps a 4.5 would be more realistic.

Staff was wonderful. Room was extraordinary and an upgrade from what we rented.

Good

Spotless room, amazing staff, friendly and overall incredibly amazing. Food was out of this world too! The view is so gorgeous.

We check in after 3 pm room was not ready

Rooms were clean, albeit a bit old. Staff friendly.

Very large apartment with everything in functioning order although looking just a bit dated but well maintained. Kitchen looks like it belonged to a former live-in apartment. Superior breakfast nice pool with Nile view

Good room in great location quiet neighborhood but the room feels old and need upgrades specially the carpet and furniture, checkin was long due to one employee helping another customer so I had to wait longer after a very long trip, the breakfast was great and worth it, great view to the river, we enjoyed our stay in this hotel

The hotel is a bit old but they have done a good job of maintaining it. Staff was very responsive and helpful which makes for a pleasant stay.

excellent customer service, special notice for Mahmoud in the restaurant

Very outdated room