Nice hotel in a nice area

We got there right at check in and the room wasn’t ready. Had to come back in an hour. Then when we finally got our room. We had dirty diapers in the corner of one of the rooms. Why would you even throw diapers over there? Other than those two problems, the place was nice.

I checked in and went about the day. When i went through the room to check everything, the garbage under the sink had not been removed from the previous stay. I reported it to the front desk upon going out for the day. When i returned I checked and it was still there. Housekeeping was supposedly notified but they still did not remove it. I was not pleased with that at all.

Very clean and the staff is Super nice!

I absolutely love this hotel and keep coming back again and again! ❤️ I want to say a huge thank you to the entire team — you are truly amazing! The atmosphere here is so special because every staff member is genuinely kind, attentive, and caring. A special shoutout to the lovely woman in the kitchen who makes the omelets — not only are the breakfasts delicious, but you can feel how much she truly loves children. It’s so touching and heartwarming to see that kind of kindness early in the morning. The receptionists are absolute stars! Always ready to help, explain things, assist with anything, and they do it all with a smile and such a warm, positive attitude. The man who takes care of the laundry and garbage is also incredibly polite and pleasant — you can see how much pride he takes in his work, and that deserves so much respect. And of course, the amazing housekeeping ladies who take care of the rooms and keep the entire hotel spotless — you are incredible! I feel so much warmth, comfort, and genuine care here. Thank you for that! I love this hotel with all my heart and will definitely keep coming back.

Outstanding

The staff was very nice and friendly!

Great Stay

Staff super nice very clean everything worked

Everything was great check in staff was awesome ❤️

The hot tub was broken. The underwater light fixture came out, and amd was laying on the bottom. It had an exposed cord rubbing against the sharp edge of the housing...BUT THE TUB WAS STILL OPEN! WITH CHILDREN IN IT! The pool area had no towels, no outlets in the room for charging, the volume was inop on the tv, dirty trash with medical waste from previous guests, toilet seat broken and not even attached, body wash container empty, no bedding or pillows for fold out bed, and finally, dried blood on the sink next to the toilet. Clearly they have housekeeping, because we got a knock on door the door at 9:14am, wanting to service our room. Check out was 11am, and we had the DO NOT DISTURB tag on the handle. Horrible for a Hyatt branded hotel.

Property did not felt like hyatt it was all worn out and bad the beds were terrible.

The stay was very pleasant. Very quiet and comfortable. Bed was really nice. The breakfast was great. I would love to go back soon.

Love it

Pretty sure we got food poisoning from the breakfast bar on our fifth day there. Shower drain kept clogging up. Bedrooms were so small that you couldn’t open the doors fully. Toilet was so low to the ground that I had to overnight a toilet seat riser to accommodate a senior’s needs.

A few things in pool area not working…

Great stay as always

Wasn’t as nice as I thought it would be. Very plain. Needs a lot of updating. It is clean though.

the bed was so uncomfortable and the breakfast was bad

Needs updated, poor maintenance of rooms, paint, carpet all were wore or not maintain.