8.4
Very Good
From 642 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.4

Service and Facilites

9.2

Traveler Reviews Hotel Charles

Number of reviews per page
20
40
Top reviews
Tamer
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room I got #89 was a terrible room. Nothing like the photos published by the property. Squeaky doors, no working electrical outlets, you can use either the shower or the sink, because the faucet in the sink is also the shower, which is so weak. The “smart” TV isn’t working. There is a water kettle to in the kitchen area, no coffee or tea or anything, you’d have to buy your own from outside the hotel, and the big joke is that there are ZERO outlets to use, unless you take the kettle to the side of your bed and plug it in there in an unsafe way, is that supposed to be a joke? The faucet in the kitchen sink is broken and the nob comes out when you use, while it clearly shows that it does not belong to the faucet and was done poorly and quickly. Wifi is extremely weak and spotty and I ended up having to purchase data on my phone to use as a hotspot on my laptop so I can get some work done. I am not sure if the room they gave me was just so bad and because they saw 2 Middle Eastern looking men checking-in so they decided to give us their worst room or the entire hotel is like that. In any case, it was a terrible experience.
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Doust
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff nice people
Sorin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is amazing. Very kind and helpful, all dressed to a T, very nice. Location was super convenient to downtown, with a 35 min easy walk, or 10 min by one of the many busses serving the immediate vecinity.
Quennie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms, super spacious and our room had a surprisingly beautiful view. Staff were very helpful and friendly.
Mohammed
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its good
Marco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel. Located in a quite area but has easy and frequent accessibility to city centre.Rooms are comfortable and extremely spacious and also have a small kitchenette. Lavish Breakfast and with very good choices. Staff are extremely welcoming and very helpful. They go out of their way to help out in explaining the whereabouts and how to reach the prime sites.I would strongly recommend and give full stars rating
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Piotr
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay. Please send for all crew Thank you for your help!!!
Charlotte
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice staff. Clean spacious room. Adequate breakfast. Good transport links around the hotel.
Rod
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On Buda side. Easy access to Castle area. Also very close to Rudas bath house(eat at their restaurant after visiting the spa)
Nina
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, bus stop right outside.3 stops and you are right in the tourist area Very friendly and helpful staff Resturant offers delicious food Big apartment with kitchen
rashid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Need renovation, bathroom low quality. Price was good
Will
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My partner and I were impressed by the cleanness of the room and the friendly nature of the staff. Additionally, it was very easy to get to and from the centre of Budapest from the hotel as there is a bus stop right outside. The only critique I can make is that some parts looked like they could use a little TLC, such as the windows and locks that seemed a little fragile. However, we were very happy with our stay!
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FEILONG
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel located at a busy street. The traffic was terrible, and the noise was terrible. In addition, you will smell the not fully burnt oil out of the car engine. If you can stay with noise and very bad gas exhaustion, you can then consider it. Also the hotel is in the another side of main town. If you want to enjoy the main town, it is very inconvenient.
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Ahmet
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel had a decoration straight out of the 90s. The bed was fairly comfortable. However, when we entered the room, we found the toilet dirty. Although we had paid for breakfast through Hotels.com, the hotel claimed it wasn’t included in our reservation and asked us to pay extra. Even though I contacted Hotels.com and they called the hotel, we were still not given breakfast. It was a complete disgrace. The staff were friendly and helpful, but I would never stay there again and I wouldn’t recommend to anyone.
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Tom
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Köszönünk mindenkit!:)
Carolina
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Love it
Kristof
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, nice staff, flexible management
Kristof
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

One of the most convenient budget hotel in the area. Staff is very effective and polite, breakfast is great
Douglas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good location to old town budapest. Staff was friendly
ONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staffs all round.
Number of reviews per page
20
40