The Casablanca Hotel

Explore The Casablanca Hotel
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40
Top reviews
Debbie
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a wonderful stay. My co worker got sick and the staff were so helpful. The place is older but oh, so elegant. My coworker is a bit picky where she stays and she will definitely go back. That says a lot
Eleanor
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, beautiful architecture but there was no dining options, the desk staff wear many hats so often there was a “be right back” sign out and some of them did not appear to enjoy working their shift. Strong chlorine smell in the lobby, no dining options, the shower curtain fell down when I hung a wet towel on it (I’m old so I knew how to fix it), housekeeping every third day but if you appreciate character hotels those issues are worth the experience.
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Jeannie
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bar is closed permanently
Anwar
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good service
Helen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I absolutely love staying here. This was my 3rd time staying at this hotel and just love the staff!! Angel on 2nd shift at the front desk is just their namesake-an absolute angel. Every time I stay, the experience is that much better, and I love the view of the lake sooo much!
Vicki
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bargain basement sheets, rust in the bathroom shower, kids greasy handprints on the windows, chemical smell in the corridor, no complimentary breakfast, no restaurant, lousy TV choices, door fitting off centre, safe broken, and more. All this for 134.00 a night is robbery.
Leslie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff was friendly. Room was outsated but comfortable
Brenda
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.
Whitney
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.
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Jaroslaw
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was ok, but very hot in the room
Karl
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The front desk staff is awesome
Mark
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Location
Rick
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Gabriella
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Trina
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

clean room good bed
Linda
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room so hot!!!! Fan didn’t help. Not very clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Number of reviews per page
20
40