We had a wonderful stay. My co worker got sick and the staff were so helpful. The place is older but oh, so elegant. My coworker is a bit picky where she stays and she will definitely go back. That says a lot

Great location, beautiful architecture but there was no dining options, the desk staff wear many hats so often there was a “be right back” sign out and some of them did not appear to enjoy working their shift. Strong chlorine smell in the lobby, no dining options, the shower curtain fell down when I hung a wet towel on it (I’m old so I knew how to fix it), housekeeping every third day but if you appreciate character hotels those issues are worth the experience.

The bar is closed permanently

Good service

I absolutely love staying here. This was my 3rd time staying at this hotel and just love the staff!! Angel on 2nd shift at the front desk is just their namesake-an absolute angel. Every time I stay, the experience is that much better, and I love the view of the lake sooo much!

Bargain basement sheets, rust in the bathroom shower, kids greasy handprints on the windows, chemical smell in the corridor, no complimentary breakfast, no restaurant, lousy TV choices, door fitting off centre, safe broken, and more. All this for 134.00 a night is robbery.

Staff was friendly. Room was outsated but comfortable

Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.

Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.

Room was ok, but very hot in the room

The front desk staff is awesome

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.

Location

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.

clean room good bed

Room so hot!!!! Fan didn’t help. Not very clean.

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.