Overall Ratings & Reviews Hayes Mansion San Jose Curio Collection by Hilton

History

Rose, at the front desk was very helpful in providing me with a very nice room when I had requested an early check-in.

Great architectural design

Bad customer service , so dirty,

The stay was excellent room for extra clean beds were nice and comfortable

We were very impressed with this hotel.

Very nice property. Super comfortable beds loved the pool area.

Friendly, professional .

Staff are very friendly hotel rooms and all round very clean

Na

Grounds were well kept / it feels like you were visiting internationally.

Nice room, great pool, amazing property

Massive wedding was occurring at the property when we were there. Staff made sure our room and sleep were unaffected

Air conditioner did not work. Called front desk. Said they were sending someone. Opened 1 window. Other window had no screen. Waited an hour and half and then had to call again. Switched rooms. Wasted my time waiting while family was at the pool. Some light bulbs did not work. Room was dark.

Stay was excellent! Relaxing and quiet despite wedding party onsite. Highly recommend this property if you are visiting the area.

Came here last minute, the room was renovated up to date! Bathroom was clean, bedroom was really comfortable and spacious. The upkeep on site was nice and clean. We really enjoyed our quick stay here. Would definitely be back to enjoy the rest of the amenities next time.

The exterior trash cans at entry to the buildings were full and very smelly for the 4 days.

I thought the food prices were too high for the quality of the food that was served. The Sunday breakfast brunch did not have enough food for the number of people. Wait time was severe.

Expedia did not put an accurate description of the room. We did not get what we paid for. The hotel blamed Expedia.

Venue is used for weddings. There was loud music at 10pm on Saturday. It may have been one of the weddings. Other than that, pretty quiet.