8.8
Very Good
From 147 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.4

Location

9.3

Service and Facilites

8.9

People often mention about Shibuya Excel Hotel Tokyu
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Surroundings (2)
Staff Friendliness (2)
Wifi (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Check-in/out Time (1)
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Traveler Reviews Shibuya Excel Hotel Tokyu

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very recommended hotel in the heart of Shibuya. Also friendly staff, and at the 5th floor lobby there is a bus express to the airport.
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S***G
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best location, always stay here when I go to Tokyo.
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Poppy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
There is a limousine bus to make it easier to get to the airport.
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2 people find it helpful
Astra DominicaLindi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
Book the room 2 days before staying here due to sudden urgency. The booking was easy but the price has already soared up since it's a weekend stay. I also book late check out at 18:00 with a fee of ¥16,400 but it's so so worth it to get enough fill of Shibuya <3. Very recommended if you want to explore Shibuya, Shinjuku and Harajuku (nearby Shibuya area) Literally you just need to go down the hotel and you are at Shibuya already! Tired of walking at Shibuya? You just need to walk back to rest at the hotel while still enjoying the Shibuya vibes. You need to at least stay at this hotel 1 time to really feel the Shibuya life. And I warn you, 1 night is not enough! This hotel is the first stop of bus ride to Haneda Airport (only 2 mins walk from the lobby to bus station) and Gotemba. The airport bus also stop at this hotel. So for those bringing a lot of luggage, this hotel is super convenient. Got the room with the view looking toward Shibuya 109 which got me fell in love with this hotel. Am so going to book this hotel again should I back to Shibuya
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1 people find it helpful
ISMAIL LUTHFIABDULHALIK
icon-origin-TRAVELOKA
9.7
/10
Reviewed 94 week(s) ago
Good hotel for me and the family for vacation.
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Cresen C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
Nice location, near Hachiko statue just only 1 minutes walking.
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Reina i. p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Excellent! Strategic location. In the centre of tokyo. Near station. And shopping arcade and food. Nice staff and every floors have a vendong machine! Love it!
4 people find it helpful
Donna C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
Very strategic, bus station to/from Narita airport is straight in front of hotel 's lobby, bus to/from gotemba outlet too, great services, quick check in/out process, not to mention it 's inside the shibuya station. Very convenience and easy to go everywhere. Really recommend to travelers that really want hassle free, room rate bit pricey but totally worthed. Especially for travellers that not travel in light or using big luggage like me:).
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Lie C. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 282 week(s) ago
Stay here for 2nd time and even the staff remembers me :) Really pleasant staying. Definitely will come back when I visit tokyo Easy access from the airport and all the JR as well as the subway.
3 people find it helpful
Lie C. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 282 week(s) ago
First time staying in shibuya excel hotel, excellent service, excellent location. Will come stay here for another chance
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lina
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
if booking. be careful with requests for rooms with double beds or twin beds ... rooms with twin beds are wider. strategic location ... if the group uses the bus ... the front of the lobby cannot park.
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1 people find it helpful
Handy W. I.
icon-Family
Family
icon-origin-TRAVELOKA
9.6
/10
Reviewed 290 week(s) ago
The hotel is located in the middle of Shibuya city, close to all shopping and restaurants, fast and friendly check-in time, good service, Request check-in from Traveloka Site for early and late check-outs that are met by the hotel. Hotel good and clean. Worth trying.
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3 people find it helpful
Denny S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 294 week(s) ago
Nice staff, room as good as picture, great location
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Mifta C. C. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 295 week(s) ago
Location at its best and handy strolling around shibuya area
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Oktianda y. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 302 week(s) ago
Shibuya crossing view. Great Hotel in Shibuya
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Ariani A.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 317 week(s) ago
excellent location...excellent service. wifi was slow at our room and they provide portable wifi right away. will definitely stay here again when in tokyo
3 people find it helpful
Hendra Lau
icon-origin-TRAVELOKA
8.5
/10
Reviewed 320 week(s) ago
The room is big and clean, very close to Shibuya Station, it&#39;s very satisfied.
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1 people find it helpful
desi i.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 320 week(s) ago
Hotel located next to station, room very large and clean. Breakfast delicious. Recommended.
1 people find it helpful
hendra
icon-origin-TRAVELOKA
8.5
/10
Reviewed 321 week(s) ago
The hotel is big. The room was huge. The service is satisfying. The breakfast is ok. Close to the jara and subway stations. There are many malls around the hotel, very close to Shibuya processing.
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1 people find it helpful
Yudistira
icon-origin-TRAVELOKA
9.7
/10
Reviewed 326 week(s) ago
Room very clean and neat. Fast check in and check out process. Connected to train station and close to shibuya scramble crossing and hachiko statue.
2 people find it helpful
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