What a lovely authentic place!

We very much enjoyed our stay at the Elgin Hotel. Our deluxe room was spacious, clean and comfortable. It also had a nice view. We loved the Victorian style of the main building where the reception, bar, lounge and library are located. All the rooms including the dining room were tastefully decorated. The antique furniture and the artifacts take you back to the colonial times. The food served in the restaurant was tasteful. What made the dining experience special was the excellent quality of service of the restaurant staff. They were extremely polite. highly efficient and attentive. Unfortunately, we encountered one problem in the bathroom. The refuse was leaking in from the bathroom next door which was certainly a very unpleasant experience. When we complained about this, the hotel front desk staff immediately shifted us to another room which was next door. The staff not only apologized several times for our inconvenience but they also made sure that we got shifted to another room immediately. All in all, we had a very nice stay.

All good except the bed mattress was too soft and worn out. Needs immediate replacement.

Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.

Great location, great character and amazing staff

Absolutely gorgeous and historic hotel. Really enjoyed our stay here.

great friendly staff, and great food and service

The perfect example of hospitality. I will return

Fantastic

Approach from front office personnel was very casual and not customer friendly. Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself. Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons. Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us. We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein. Definitely, I will share this incident if anyone ask about the hotel.

Great service and the staff was very accommodating. Location is brilliant as well.

staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings

Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc

I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!

The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.

We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.

Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.

This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.

room had magnificent view over valley. The afternoon tea service could be improved, but this is at least existent

Hotel rather faded and service not as good as the 3 other Elgins we stayed in. Buffet food good but although breakfast was supposed to be from 7am no buffet was available before 7.30 and it seems we had to wake up serving staff (even though the manager was aware we wanted breakfast at 7).