Although the hotel was generally well presented, and the staff were friendly, I was disappointed with some problems with my room and the lack of response. The window blind was broken, room very dusty (from the ceiling fan) and shower tray overflowed very quickly. However, the staff were helpful with storing luggage, and the hotel was very conveniently located right by a U-bahn station which meant getting around was very easy.

Everything was ok

This is a lovely little hotel. The location is away from the city but you literally have a train station at your doorstep. Lovely little eateries close by, and major supermarkets a couple of stations away. It was perfect for our stay in Berlin

Transport

Good breakfast, comfortable bed, fantastic shower, friendly staff

We didn’t check the location which was quite a distance from city center, however, the front desk staff were absolutely fabulous

Overpriced and not a good value for what you get. Breakfast was marginal at best.

Nice staff. Good no frills stay.

This was a last minute booking due to a missed connection. The hotel is relatively close to BER airport. Clean and comfortable.

Hotel fees must include breakfast

All is good

Great staff - friendly and very helpful. Location was not in the best part of the city, but it was near a Ubahn stop, so getting around the city was easy.

Service and bed were good, hotel is tired and needs updating but overall good and would stop again

I would have liked air conditioning and/or a refrigerator in the room1

Located in a side road, close to an underground station, but you must be willing to travel a few minutes and potentially change trains to reach the sightseeing spots. More distracting is the fact that there are not so many eating options in the vincinity. Hotel is clean, room is fine and wifi works well.

really good things about place is near to underground.

Nice enough hotel, very basic and room was cold. OK for a one-night trip.

I enjoyed my staff. For a 3 star hotel, the hotel is excellent and the breakfast is great. The staff are very friendly and helpful. The hotel is situated in a area with a run down feel but once you enter the hotel you totally forget about that. Public transport (train and bus) are within a one block radius and the hotel is easily reached by public transport from Tegel airport with only 1 transfer.

The hotel staff were very nice, they accommodated for early check in. The location was in the "arab section" of town (so the Arab man in a shop told me) kind of close to the theater we went to, however this location is not really a very nice part of Germany, there was garbage everywhere. I wouldn't go back to this part of Germany.

it was so nice and comfortable