West Edmonton Mall Inn

Explore West Edmonton Mall Inn
7.6
Pleasant
From 1,620 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.0

Traveler Reviews West Edmonton Mall Inn

Number of reviews per page
20
40
Top reviews
Jacquie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I booked throw a third party and was expecting tickets to the water park, and did not get them. I also was expecting to pay with hotel.com cards for most of the room but was unable to because I was paying at the hotel and I was unable to use the hotel.com cards. They did have huge tub and a free breakfast so that was good. Clean room and friendly staff. A security guard was also in the lobby after 9, which made me feel safer.
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rose
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I havent bern there yet and my card got charged whats going on
Linda
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy access parking in front of building and underground apparently.
Ashlie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor internet
Rashelle
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very basic if basic is what you need. The breakfast might as well be continental
Amanda
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was ok took 20 min to check in no one at front desk.
Huong Hoang Viet
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cleanliness and conditions were good. Could be better if there were slippers, a microwave, and a kettle
Kimberly
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great! Perfect for our short visit with my kids!
Susan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room. A lot of noise in the room above that went on until late. I phoned the night manager and she took care of it.
Stephanie
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean quiet hotel. Breakfast could use an upgrade. Cold eggs, very minimal. Otherwise good hotel to stay at close to WEM.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was all good
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice staff enjoy our stay
Heather
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

N/a
Brayden
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed for 2 nights, room seemed like it was tidied not cleaned. Shower barely had water pressure to wash the shampoo out of my hair and the tub wouldnt drain good so you were standing in your dirty shower water or the shower water from the previous person in the shower. The complimentary breakfasts is a joke, there was 2 kinds of cereal with milk and a pancake maker that took over 15m to make a pancake. Dont recommend if you're looking to be in the hotel to use the ammenities
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Francis
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overly priced especially for not having a pool and hot tub. Breakfast was minimal and not good. Front desk person grumpy. Mattresses were hard.
Bryan Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

😀
JANICE
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, great breakfast, near shopping mall
Kelssie-Lynn
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Elevators and hallways felt very neglected, have cleaners but it WREAKED especially the elevator. We all had to hold our breath it smelt so bad! Room was better.
Dennis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was good just to warm.
Elaine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lobby needs an upgrade and their continental breakfast wasn’t good. Cold boiled eggs, butter wasn’t spreadable on my toast.
Number of reviews per page
20
40