9.0
Exceptional
From 1,480 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Ritz Ciudad de México

Number of reviews per page
20
40
Top reviews
Julissa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I appreciated the staff and their willingness to help and quick response to my needs/requests. The room was small, however, I felt safe at the property and it was very central and in the heart of the historic center. I would stay again.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really enjoyed the room size and the bedding was superb. I felt like I was sleeping on a cloud.
Elisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel Ritz is excellent. i feel at home excellent location and all staff is very professional i have stayed at least 10 times in there highly recommended
Carla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best location ever, confortable, clean.A litle bit noize.
Sandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loves the location. Everyone working there was of excellent service, especially Victor the bellhop.
Amer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I recommend
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and clean property
Noel Beltran
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location, property amenities, breakfast and front desk staff are great perks to this hotel.
Noel Beltran
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location, food, services, room are superb! Good price for the property.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everyone very helpful, my room was great
Jeannette Vidal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really enjoyed the location and service of this hotel. I was greeted in the entrance of the hotel and our greeter took our luggage to our room. Its location is close to the tourist attractions at a walking distance. Its surrounded by restaurants and shopping areas.
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love it, definitely I will come back again.
joshua
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would stay here again. The buffet isn’t exceptional, and the room isn’t high end, but very convenient location. Comfortable room
John Edward
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our 11-day stay at Hotel Ritz Ciudad de México. We could not have gotten a better location in terms of easy accessibility to many of the landmarks we wanted to see: many were within walking distance, and others could be reached by Metro. Moreover, the architecture of many of the buildings nearby was mesmerizing. Although the hotel is on a busy, sometimes loud street, the room was quiet (except for one night of partying teenagers). The hotel staff was outstanding, especially Leo (our camarista) and Jesus (a concierge). Leo cheerfully kept our room clean and organized despite our ever-changing schedule, and Jesus helped us learn to use the Metro and travel to some of our more distant sightseeing locations. The breakfast buffet was diverse and tasty, and there are several good places for breakfast and other meals that are only a few steps from the hotel. Our favorite was the Bertico Cafe, but Bisquets de Obregón was also good. Our final thought: we would definitely stay here again when we go to Mexico City.
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Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean rooms. Hotel close to everything . Only thing is that you could hear cars bepping at night . Rooms need better sound proof windows
Juana
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I like everything about the hotel. Everything is near by tons of restaurants, stores, ice cream shops, and more. The employees ae frendly, nice and helpful. This is my third time staying at the Ritz.
Noel Beltran
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location - convenient to all restaurants in the area. Central location to the monuments and transportation.
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a very good location! Bathrooms and rooms were clean! The only thing that was slightly annoying is we were facing the street so the flute guy played until like 2 am! That was only on fri sat and sun night, monday and Tuesday night werent as loud. I would stay there again, water pressure was great and water was hot.
Carolina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelente location, very clean and comfortable .
Jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I love staying at the Ritz. Every time I’m here it’s always my hotel of choice, it’s very centric to shopping and restaurants. Walking distance to el zocalo. The staff is always friendly and easy to check in and out. Definitely would recommend to stay.
Number of reviews per page
20
40