The hotel was easy to find, being right on the main road through Andorra La Vella. The only problem we had was with the parking. There is a small parking area by the front door (only realistically approached coming downhill) for brief use while checking in. Unfortunately someone decided to spend 20 mins in reception causing a backlog onto the main road for several cars. The parking costs €17 per night, which is ok given that parking is at a premium. Once you enter the underground car park things get a bit testing. It was obviously created when cars were much smaller and there is very little room for manoeuvre in what feels like a cave. The room was spacious & clean, perfectly adequate for our one night stay. The hotel clearly caters for many coach parties. The dinner & breakfast are buffet style and a queue forms quickly at ‘opening time’. There is a bit of a scrum for seats & food so it may be best to be first in line or go half an hour later! Overall, the hotel was good but our stay was rather spoiled by anxiety about the parking as we saw a few fresh dents on other cars. On reflection, we would have preferred another hotel further up the hill in another village, with less traffic & open parking.

Everything was as expected. One caution: if you have a vehicle any larger than a small crossover, the on-site parking will not work for you. Other than that, great value, location and breakfast buffet.

Perfect location. Reception staff is friendly and helpful. The place used by lots of groups. Reception area very noisy. At breakfast they run out of items all the time. Parking is problematic if you got a larger car or full size SUV I had a free rental upgrade. It’s very difficult to park, even the turns going down the floors need to reverse and back to take the turn. 6th floor not recommended as you hear the aico units below the windows on 5th floor. I was end of hallway next to housekeeping room. That got very noisy in the morning and wall vibrated with whatever they did regularly. The first day I checked pool, dry sauna and hot tub. Looked great. Next day I wanted to enjoy pool, as I got pool towels at reception they mention I might wait a little as a large group of kids. When I went later, unfortunate the pool water was murky that I didn’t want to go into it and only made use of dry sauna. I would probably stay another place next time.

The hotel areas are clean and modern. Our room was very run down, almost stuck in the 90s era with the decor. I try to pull out my charger from the socket and the whole socket came out the wall. Breakfast was lovely, staff really helpful. Great location I would just recommend updating the rooms.

Todo muy bien Como lo muestran. Problemas con el parqueo.

Standard hotel - make sure you request a double room if required as twin seems to be the default

Perfect location. However, parking is not enough for number of rooms and regretfully, rooms looks old and they don't even have something as basic as a coffee brewer.

Bit old, but cleanness and nice staff. Bf was not included was very good though, Parking and taxes were not included either. Fare price for good location. Hot tub is small. Avg 8 out 10. :)

Location is good. Pool was okay. Great views from rooms and rooftop. Some areas a little dated. Dinner was quite nice.

The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.

It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.

Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.

Value money

The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

Es un hotel fantástico y con personal muy amable. Merece la pena yo he ido con la familia y volveremos.

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!

I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!