9.4
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.6

Traveler Reviews Hotel Ilaria

Number of reviews per page
20
40
Top reviews
nelson
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming. I love that they had a snack and drink buffet throughout the day, including beer and Prosecco. Period the breakfast buffet was also very good. All around a very good hotel to stay.
Romina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the room. It was excellent. Modern in the inside while being in a tower.
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the hotel. Staff were extremely welcoming. The room was lovely and comfortable. The location was perfect to reach the centre. Wonderful breakfast, attention to detail. Can’t wait to go back.
Hannah
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, loved room and the bikes.
Petter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was not so easy to reach by car with the help of google maps do to road blocks but when we got there the hotel staff was there to help and park the car for us. The hotel appears newly renovated, nice and clean. Breakfast was good, coffee’s were great. And to top it all there was a “Happy Hour “ between 17:00 and 19:00 with beer, Prosecco, soft drinks and snacks for Free👍😊 Recommended!
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Caroline
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Was a great place to stay!
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was like a story book. Alessandro was amazing and very helpful
Susan
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel.
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone working at the front desk was friendly, helpful and made us feel welcome!
Xiaotao
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love the apertivo time in the lobby everyday and the reception lady (whose name I forgot, but has been working there for 10 years) was very welcoming and friendly and the location of the hotel is great too
Luis Ángel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was fantastic. Really impressed attention.
sheri
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Courteous staff. Clean and comfortable room. Great breakfast buffet each morning.
Tracey
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The bathroom facilities and shower were excellent, but sadly the room lacked character
susana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again.
Luise
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely hotel - great location, comfortable contemporary and clean room, great service.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel in Lucca. The staff were very friendly and super helpful. The room was lovely and quiet. The breakfast was amazing. We used the complimentary bikes to ride around the Lucca city walls which was fun. I would totally recommend this hotel for anyone staying in Lucca.
Holly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super friendly people in hotel and awesome lobby, food services.
emilio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect location very accommodating staff!
Sean
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent stay, with very helpful staff. Very comfortable beds, and a great location for walking around historic Lucca.
Leigh
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent location, lovely comfortable beds and rooms. Ideal location and parking available.
Number of reviews per page
20
40