It is a very nice hotel with polite staff, offering decent amenities and a very comfy bed. The breakfast was good with a nice spread.

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device

Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.

very nice hotel ideal for the Staasoper

Nice hotel in a central location. Big room but the washroom was a bit oddly designed.

The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.

Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.

Overal great experience

Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.

Perfekt.

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

Perfect

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return

Great location ! Staff really good. Cocktails in the bar amazing!

It’s difficult to find the first time you drive to It.

Have stayed 4 times before will stsy again

Property and staff very relaxed and professional. 3rd time staying in the property. Mixed clientele from business people, families with young children and on my last night what appeared to be US rap star with full entourage. All well catered for